To recover your Firebox X Edge e-Series device, you must first reset the Edge to its factory default settings, and then FTP the Edge v10.x appliance software to the Edge.
To set the Firebox X Edge e-Series to the factory default settings:
To FTP the Edge v10.x appliance software to the Edge:
This process can take 45 seconds or more.
To open a command prompt, select Start > Run. Type cmd and press Enter.
The command prompt window closes.
What I would suggest you do in this case is to perform a master reset by pressing and holding the RESET button on the back of the box for about 5-10 seconds. Release, wait until it boots, then attempt another login. If you don't have the original manual, as the settings will all be reset to factory, you can download them online from Watchguard.
I hope this helps! Let me know if you need any further assistance in this matter. :) -Jason
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