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Why don't people read the questionns before they answer? This person was asking about an 8qt (very rare) slow cooker made by Euro-Pro NOT a Rival brand "Crock Pot". I am looking for the same item, the ceramic insert and having problems finding parts for this unit model # KC281W online.
If you are just guessing or have sources for other brands please do not answer
Addendum to my clarification request: "Are you asking where to buy a spare crock pot for an Ultrex 2-in-1 (9qt) 8-Quart Slow Cooker?"
Spares are not available. This is an exclusive product to the Home Shopping Network and all you can do is to see if they'll honour any warranty given when you bought the product. If it's outside of the warranty then forget it; my own research and personal experience of HSN supprts my personal opinion that they really are a "fling it and forget it" retailer and as slippery as a handful of eels when it comes to honouring their promises.
Search on FixYa and you'll see that many other people have also suffered the same fault with your product.
MY CROCK POT PLATE IS BROKEN, I WOULD LIKE TO KNOW IF I CAN REPLEACE IT, AND IF A NEED AN US ADDRESS OR IT CAN BE MY ADDRESS IN MEXICO. AND THE COSTS. THANK YOU.... MY MODEL IS 5855 OVAL PROGRAMABLE. THANK YOU LUCY
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