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Hi
Make sure the papersize dial is set for the correct papersize in the copier tray.This dial is the lever you change the papersizes to tell the machine what tipe of paper you put into the tray,the dial is normally a blue colour.On top of you document feeder there are also two sensors that the machine calculate the sizes of your paper.Make sure it is not stucked.
Good luck and thanks for the support.Let me know for any futher support.
Hi
First check the document you are printing from and make sure the paper settings on the specific document are set correctly.Then check the papersize settings on the driver,go to printers and faxes in controll panel,Right click on the ir driver,select printing properties and the printing prefences,change the papersize to the correct papersize.
then check the papersize settings on the machine under the additional usermode.
Clear the job that is stucked in the memory by pressing the monitior button (diamand with a eye sign)select print and clear the job.
Try printing again.
Try searching the online support site for the manufacturer of your printer and search for "reset printer" and follow those instructions, or search the check paper size error and see what they say to do....
(for HP, go to www.hp.com, etc.) I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread. If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
Open the paper drawer
Remove the paper
There is a blue paper size plate,that keep the paper in the correct posision,Push it to the front and downwarts.The paper plate should come loose from the tray.Put it back in the openning for the A4.The openning for the A4 papersize is mark inside the paper tray.
Now set the blue papersize dail to A4 paper .
Then you are ready to copy with A4 paper.
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Clear the print job on the computer,and clesr the print job on your copier.
You clear the print job by pressing the monitor button(the one with the diamont shape and eye)select printing jobs and and clear it by selecting the left arrow(yes)
Print the specific job again but first make sure the paper size settings on the file you print is correct.
You can check your papersize settings for the copier in the printer propperties aswell.
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