I also have the Sony IDTV KD-28DX4OU Digital TV.After the digital switchover I lost BBC1 and BBC2 despite retuning three times.
I contacted Digital switchover people (useless) and they passed the buck to Sony.I contacted Sony and they said they cannot fix the problem and that I should get a digital set top box. So the £650 I spent on integrated Digital TV has been wasted.If like me your cheesed off with this then I suggest you complain here
Sony United Kingdom Limited
Customer Information Centre (CSG)
Jays Close
Basingstoke
RG22 4SB
I have
The retuning process is as follows:
If you wish to CANCEL the auto tuning process whilst it is processing then press the BLUE button at any time.
You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information
http://www.freeview.co.uk/_retuneinfo/
If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box.
For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/
For specific model information visit http://tvretune.co.uk/productmanuals/
840 views
Usually answered in minutes!
×