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Posted on Dec 19, 2007

HP Director I have lost the HP Director. What do I need to do to restore it?

  • labh Dec 20, 2007

    I tried the solution by connecting to the link recommended. The HP Director box will open but it will not allow me to anything. If I try to copy it tells me an error has occured to check status which says the printer is ready and retry. I do and get the same thing.



    If I try to scan I get the message " the function you have requested cannot be performed because another program has control of the device etc and try again



    Any new suggestion for problem

  • labh Dec 20, 2007

    I had indicated last night that this had let me into HP Director but could not use it however I tried many times going through all the functions in HP Director and finally it all worked itself out and now am in business again.



    Thanks labh

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1 Answer

Anonymous

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  • Contributor 40 Answers
  • Posted on Dec 19, 2007
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Joined: Dec 08, 2007
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Yes, It was due to script changed by The IE 7.

Run this link & Its resolved ? But make sure to run only if the s/w for the device is already Installed.

ftp://ftp.hp.com/pub/softlib/software8/COL17377/oj-46104-1/CIT207355-HPCOM-PATCH-v8.exe

  • Anonymous Dec 22, 2007

    After running the link if the hp director was not letting u scan, un-install & re-insallation was required.



    & if the error ( Another program is using), Will mean that the ports were blocked by some of the wirewall on pc.

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4 Related Answers

Anonymous

  • 137 Answers
  • Posted on Jul 21, 2008

SOURCE: WHERE COULD I DOWNLOAD THE HP DIRECTOR SOFTWARE

You can download the HP full featured driver (which includes the Direcotr) from HP's website here.


Regards,
Bob Headrick, MS MVP Printing/Imaging

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Anonymous

  • 260 Answers
  • Posted on Mar 18, 2009

SOURCE: WHERE COULD I DOWNLOAD THE HP DIRECTOR SOFTWARE

You can download it here:
HP Download link.

Anonymous

  • 20 Answers
  • Posted on Jul 13, 2009

SOURCE: NEED DOWNLOAD FOR HP DIRECTOR FOR OFFICEJET 6100

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-17885-4&lc=en&dlc=en&cc=us&product=238398&os=228&lang=en If ur having prob ion downloading the driver then click on the above link and follow the onscreen instruction.

Rider On Way

ONE-Touch-Solution

  • 1679 Answers
  • Posted on Oct 21, 2010

SOURCE: i accidentally deleted my hp director icon from

Hi,

If you have just deleted the icon from desktop and not uninstalled then we can put a shortcut back on desktop

Click on START button
click on MY Computer
OR
Open MY Computer icon from Desktop

Open Local Disk C:\
Open Program Files
Open HP Folder
Open Bin Folder
You will find a file by name HPDIREC
Right click on the file name and Click create shortcut on desktop ( this icon will not look exactly like the HP Director icon you deleted )

Close the window and you will find the HP Direct icon on desktop

If not, you can uninstall the software from Add/remove programs under control panel and install the latest software for your printer. Click on the download button below to open HP website to download the software by selecting your operating system
Download

*Note : HP Director is not longer designed by HP. IT is replaced with a new Software called HP Solution Center

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Related Questions:

0helpful
1answer

I accidentally deleted my hp director icon from my computer i dont know how to restore my hp director

Hi,

If you have just deleted the icon from desktop and not uninstalled then we can put a shortcut back on desktop

Click on START button
click on MY Computer
OR
Open MY Computer icon from Desktop

Open Local Disk C:\
Open Program Files
Open HP Folder
Open Bin Folder
You will find a file by name HPDIREC
Right click on the file name and Click create shortcut on desktop ( this icon will not look exactly like the HP Director icon you deleted )

Close the window and you will find the HP Direct icon on desktop

If not, you can uninstall the software from Add/remove programs under control panel and install the latest software for your printer. Click on the download button below to open HP website to download the software by selecting your operating system
Download

*Note : HP Director is not longer designed by HP. IT is replaced with a new Software called HP Solution Center
16helpful
2answers

Can't open Hp director

Hi,

I read ur problem.This problem with HP director occurs if you are running Internet version (7.0).If u have difficulties knowing your Internet version, pls do the things mentioned below.

1.Open internet explorer->click help->then click on "about internet explorer".---There you will see the version of your browser.

SOLUTION.
If see an hour glass appearing and disappearing without displaying the HP director window after clicking on HP director, You got the following solutions.

Solution 1.

1.Double click HP director icon.
2.Then Press Alt + space key together.
Result:YOU will see a small pop menu appearing on the desktop screen.
3.Click on "minimize" on that pop up screen.
Result:Now u will see a tab on the taskbar.
4.Right click the tab(hp director),then click restore...Now you will see your HP director window.
Note: Above solution should be performed while trying to open HP director.(ie) You should try this every time if u want to open HP director.To go for full time resolution,then try solution 2.

SOLUTION 2:

1.Open "www.HP.com"
2.Select "software and driver downloads"
3.Type your product name in the "for product text box",then hit enter.{(eg) if u type 7410 for office 7410,then u have to select the exact model in the next window}
4.Select the operating system.(if u dont see a option to select operating sys, there u will see "software and driver downloads"
5.In the next page, you will see a list call "Updates" you have to download a update which says "
Critical update to resolve an issue with HP Director after installing Internet Explorer "
6.After downloading the update, run the file and thentry to open HP director it will open the director window.
This will work.I assure u total problem resolution

Regards
Chittaranjan
0helpful
1answer

HP Directory wont open when I installed the 7.0 explorer browser

Hi

Hp Director will not open after installing IE 7.0. We do have a patch that you can install and make Hp director to work.Click on the file name to download the patch.This will restore HP Director.

File name : CIT207355-HPCOM-PATCH-v8.exe

Thank you
Rizwan
[email protected]

0helpful
1answer

Having installed mozilla fire fox i have coseqently lost hp director

You have to reinstall the printer diver then you can get the hp director
1helpful
1answer

Hp 1315 won't scan

Are you able to scan from the software installed in the computer:
If you have a icon saying HP Director / HP Solution center, if not go to Start> All Programs> HP And then HP DIrector / HP Solution Center and then try to scan from there if yopu are able to scan from there then go to> Settings in HP Director / Solution> Then Scan to setup> You should see a option which says Destination list> There down bellow you should see a option which says RESTORE DEFAULTS> Click on that and then apply> and close all the screens and try to scan from the All-In-One printer.

Good Luck
0helpful
1answer

WHERE COULD I DOWNLOAD THE HP DIRECTOR SOFTWARE

You can download the HP full featured driver (which includes the Direcotr) from HP's website here.


Regards,
Bob Headrick, MS MVP Printing/Imaging

1helpful
1answer

Cannot initiate the HP Director icon

Hi bob,

After clicking hp Director The Press ALT & Space.

window will come up & you need to minimise it & then restore....fine.....

But here is the complete fix for it...

Download This link & RUN:-
http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&dlc=en&lc=en&softwareitem=oj-46104-1&jumpid=reg_R1002_USEN
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