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Any excesive door opening will cause frosting. The high temp experienced may have been during a defrost cycle, or because the defrost hadn't cleared all the ice and you were getting a lack of air over the evaporator.
That is the dumbest answer I've ever heard from a technician.
The cold control on most boxes controls the freezer temperature. You want the freezer temp to be around zero degrees.
Somewhere (usually in the refrigerator section) there's another control that actually sets a damper, letting some cold air from the freezer into the refrigerator. Higher numbers equal lower temperature. Find that second control knob and turn it up by 1 or 2 numbers, let an hour or so pass and check your refrigerator temp. You want about 40 degrees in the fridge.
There are different models made for holding different products. Yours has a 1/3 hp compressor for above 20 degs. It may have 0 on the thermostat and may well pull down that far, but -20 would be out of it's reach. Where as it's sister model is made to freeze to below zero has a 3/4 hp compressor. Larger compressor for the lower temps.
DO NOT TRY TO MODIFY TIMING CYCLE.you would need to completely modify printed circuit board and inbuilt computer......some freezers cycle around 6 to 8 hours.the temperature can only be checked say every 12 hours to get an average reading
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Not all refrigerators are insulated the same and not all
condensers are in the same place. Your cold control is monitoring the
temperature of the refrigerator section and is designed to turn off the
compressor to keep things from freezing in that section. If it stays cold long
enough outside in your garage the cold control thinks its cold enough and won't
turn the compressor on. A makeshift closet to hold a little heat the unit
generates will probably help.
I've worked on freezers for over 20 years and have never heard of a compressor going bad because the door was left open. think about a second opinion.
Also, has the cooling coil inside the box developed and frost or ice build up? If so, it needs to be completely defrosted. If you defrost it manually, use a hose hooked up to hot water. Kill all power and hose all build up off. Remove the sheet metal housing ends and be sure there is no ice inside there too. I would go in this direction first.
IN order to kill a compressor under this condition, something really strange must have happened as anything is possible in a refrigeration system. Good luck and hope this helps.
They are usually mounted on the front panel of the evaporator or mounted on the wall behind the evaporator.There is a possibility that the temp. control is at the condenser,and the sensing bulb was slipped thru the wall.Look for the bulb at the back of the evaporator and follow the cap tube.