My Kodak Easyshare 5500 printer will only print black ink in draft mode but will not print black ink when in normal or best mode. I sent Kodak an email and will waiting for reply.
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1. Take both ink cartridges out.
2. Wait for 10 seconds.
3. Put them back in.
4. Go to Maintenance (Printer Conrol Panel or ? Help on your Home /Center software) and clean printhead. 5. Try printing.
NOTE: If issue still persists, pls contact kodak for printhead replacement.
have seen this over and over again- the print head is bad. call Kodak at 800 421-6699 and let them run you thru some tests then they'll ship you a new one
On the internet if you do not have a Best Buy or Circuit City or Biz Mart in your locale. A very good source and good prices is 4inkjets.com or just go to Google and enter Kodak Easyshare 5500 printer ink supplies and you'll get a myriad of choices. God bless.
Basically you have done most of the procedure for this issue, try resetting the ink then try again, for same issue call support for printhead replacement 1 800 421 6699
It sounds like the print head is not functioning. If you have taken it out and cleaned it already (the print head) and it still doesn't work you will have to call kodak to request a new print head. They will ship one to you free of charge. If you let them know about how much ink you have wasted from cleaning they will also send you new ink cartridges. They may ask you to perform all the steps from the troubleshooting guides again, just do it again. They seem to follow a script when calling for support so just humor them by doing the same things you have already done a dozen times. Kodak needs to start selling the print heads at Best Buy right next to the ink cartridges! It seems like tons of people have had the same issues with the print heads.
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