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Do a Samsung b3310 Master Reset: CAUTION: A "master reset" changes the phone settings back to default. This process will erase all contacts, downloaded settings, and downloaded applications (ringtones, wallpapers, graphics, etc). This process cannot be undone. Enter *2767*3855# from the standby screen. (You may need to remove the SIM before it will allow you to type the code in). Or flash your phone
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