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Beneath the scanner is a lock switch, ensure that it is in the unlocked position.
If it is in the unlocked position and it still displays this error message then you will need to get a technician to free the reader assembly and give it a clean. Not too big a job. It's a good little scanner I enjoy mine, even after the same thing happened to it.
Sounds like the scan head is locked. This is usually done so you can transport the scanner without bouncing the scan head out of alignment. Look under the scanner and you will see it. Make sure it's in the UNLOCKED position. You may need to power the unit off/on to reset it or restart your computer to get a fresh attempt at the scanner.
Install CanoScan Lide 25 scanner via internet; lost CD installer just want to know how can i install my scanner, i lost my cd i can't use my scanner since i bought this last july 2008. please help me to find the site to download the program of installing my scannerInstall CanoScan Lide 25 scanner via internet;
Come on guys, havn't you herd of this amazing thing called "google", you use it to find things :)
any way go to http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&fcategoryid=119&modelid=11463#DownloadDetailAct
or www.usa.canon.com and search up your scanner model and then click on driver tap, then OS then you can download the driver and free software from there.
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