I am having the same problem and the word back from Garmin tech support in their words..."The iQue unit is not compatible with Vista 64-bit operating system. There is no plan to make it compatible". I haven't given up yet and will let you know if I get it working.
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How long does it try to find the satellites? If it trys for a half hour of more with no results, the antenna may be broken. I have read in other forms that people have added an external antenna and their units would then work, evfen with the built in antenna broken.
You can get City Navigator 2008 CD from your local Garmin dealer. Cost around $100. It updates via MapSource program and USB connection to IQue 3600. Do not get "NT" maps as 3600 does not understand "NT" compression
dont send your ique 3600 to raytech electr.i leaving at 5 min. from there and last week they tell me they dont repair the ique anymore they send back all there part to garmin they had to much problem with them good lock
I got a Vista computer in April and have problems also. You need a special program to install the maps. email Garmin and they will send you the link. An SD card reader/writer is MUCH faster than the sync.
I didn't have syncing problems until after I tried to install Documents to Go. I had to remove Doc to Go v6 because it was making my computer unstable. Doc to GO V10 works with Vista but requires Palm OS6. Garmin says that Palm OS6 can't be installed on the Garmin iQue because they added proprietary software to OS4. I believe my sync problems will disappear after I reload the Palm Software.