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Not all Inspirons have CD burners (the 4 factory options were CD-ROM, CD-RW, DVD-ROM, and DVD/CD-RW. You can confirm that via Windows Start > Control Panel > System > Hardware > Device Manager and double click on DVD/CD-ROM drives to see what model drive you have, then just Google it to see what it's capable of.
In case you have either a CD-RW type drive or a DVD/ CD-RW drive and it doesn't want to burn CD's , then it's a bad drive.
The drive name itself is the clue to know whether it can burn dvds or not.
In your case it's a CD-RW (read and write or rewritable) and DVD-ROM (Read only memory and not read and write or rewritable as in the case of CD)
Perhaps the one who told you did not understand your question properly , and understood it , in the sense that it can read CDs as well as DVDs , as far as Dvd-ROM drives are concerned many shopkeepers who are especially new working in the shop just make a guess and answer our question which could lead to this misunderstanding or incorrect information being passed on.
So the next time you buy a DVD drive which should have a read and write functionality as well , then look up for a CD_RW,DVD-RW drive.
Also remember that DVD-RW drive can by default read and write CDs as well , but it's not true for CD drives..
So usually a DVD-RW drive can read and write Cds as well as DVDs but a CD-RW drive can either read or read and write a DVD depending on whether it's a DVD-ROM or DVD-RW.
If your drive is truly just a ROM drive, then all it can do is read. Most systems today ship with DVD-RW drives, but yours might be read-only. Some systems came with combo drives that would burn CDs but only read DVDs. If you find you can burn files onto CD but not DVD, that could be why.
If your system has a DVD-RW drive, it's not unusual for them to develop the strange problem that they can burn one type of disc but not the other. This is because of the optical system, which is like two systems in one package to handle the two kinds of media.
If the drive has been working properly and now just won't burn at all, make sure you have the settings correct in whatever burning software. Then replace the drive. New drives are so inexpensive now that if they stop working it's not worth any effort to try fixing them.
Hello Rfd832, What I see from the description is that the drive is a combo drive. Combo drives are CD-RW and DVD-ROM drives means CD-RW = Compact Disk-Read Write DVD-ROM = Digital Versatile Disk - Read Only Memory so these drives can read and write CDs but can only read DVDs (Cannot write or burn DVDs) If you want to be able to burn DVDs then you need to have DVD RW drive (either DVD+RW or DVD-RW)
You said that you are able to burn DVDs on other computer so please check the label on the DVD drive.. it should be DVD-RW/DVD+RW drive
if your DVD Drive ( ROM ) read-Only-Memory. then it will only read DVDs And Not Write Them. You need a DVD RW Drive, to be able to write. If Your CD Drive Is A CD/RW That means its a CD Re-writable drive. try a Burn To CD.
DVD/CD-RW combo drives are capable of reading the DVD's but cannot burn so try playing a DVD with some content on it also Download VLCPLAYER
from :http://www.videolan.org/vlc/
if you don't have a DVD player already on your system. As far as CDs are concerned it can both read and write to CDs
ITs a dvd rom drive. It will not burn blank dvds in order to burn, it has to cd-r/cd-rw/dvd-r/dvd-rw. If a drive cannot write to a blank disc, it will eject it. Rom drives read only (Read Only Memory), Combo drives- burn cd's only read dvd's, and super drives both read and write to cds and dvds.
Your CD "Burn" laser or "Quadrant Detector" has "Faulted" a very common occurrence for these "Combo" drives,...So..I'm sorry but ya gonna haveta get another... as these ya can't fix. :(
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