Casablanca fan is not working!!

You didn't keep the paperwork that came with the fan? You can call Casablanca @ 1-800-715-0393

Call 1-800-715-0393. Have model# & serial #

The on Zephair came with the old intellouch control,which is a special control for that fan. If that is what you have then call 1-800-715-0393 with model# & serial#

There are two probable causes. One, the light housing has been pushed/bent up into the rotating assembly, which is possible if the fan were ever removed from the ceiling and sat on the glass.

If it has never been removed however, the most likely cause is that the Allen Set screw on the flywheel has loosened allowing the flywheel to slip down the motor shaft. It's a purely mechanical problem and if memory serves, to get to the flywheel, you remove the light pan and it's right there. Find the set screw, loosen it enough so that the flywheel is easy to move up and down and raise it up a bit and then cinch it down tight. It's a fairly common problem and for the life of me I cannot understand why Casablanca would not use loctite on that set screw. I mean you pay $500+ for a fan, it should outlast you, right?

When I turn on any of the fan speeds fan does not come on. When I remove the blades and turn on the ceiling fan on and give it a push the fan stays running. What could it be?

Grinding indicates failed bearings. This is causing excess load in the motor and that is causing the flickering. This is not a user repair and would like cost around $130.00 for labor and bearing assuming you find a shop willing to do it. Most fans have pressed bearings and are very cheap.

I believe there is a dipswitch, and a non- dipswitch version. To sinc the remote to receiver, shut power off to the fan receiver by either a switch or breaker for about 10 minutes, turn power back on and press Hi, Medium, Low on the remote in that order. this should get them "talking" again. If this does not work, contact toll-free Jason at Fan Man Lighting 1-866-600-3267, he has 30 years experience with casablanca

If you have the intelitouch system, It's probably the circuit board in the fan. Casablanca has great motors but touchy boards. I ordered mine from www.fanmanlighting.com and installed it myself, it wasn't too difficult. Hope this helps

If you have more than one fan and they have remote controls they may be set to the same frequency. You can re set one fan to operate at a different frequency. The instructions ar in the manual or online.