Try to load from cd that was load into computer and followed on screen instructions now connect the usb cable from GPS to computer and went to some steps and at one point on screen will saynot communicating with gps memory card. A message says if you continue to get this error, please check the following URL for additional information www.garmin.com/usbgpsfaq. PLease help me out so i can use my Garmin Streetpilot i3 gps. Thankyou, Kenneth/lome i cannot dl the software as my pc tells me that the gps and cable are not connected when they are. I loeaded the software cd, it let me go a few steps till where iwas asked to connect the Gps and the pc together via the USB Cableprovided ,,, and then i hit next but the measage sgows that they arentconnected and if i get the erroe message continuosly then i shud go the URL www.garmin.com/usbgpsfaq
I had this problem and the solution was to get a PCI USB card for my computer. My computer's motherboard didn't properly use USB and the Garmin GPS could never talk to the computer.
You can get a PCI USB card cheaply at nearly any good computer / electronics store, or even on Ebay. Once installed, just plug the USB cable into the socket on the PCI card and try the GPS again.
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