Accidently uninstalled Western Digital program

SOURCE: WD 500 GB Passport Formatting error

you may have a FAT32/NTFS format problem between your wd500 and your pc. or differently formatted partitions. right click on their device letters on 'my computer' and look at 'properties'. should tell you how they're formatted and # of partitions, etc.
just a guess!
good luck!

SOURCE: I plugged in my western digital my passport elite

may need to plug it in to a better outlet if you that option, worked for me. for a 500 GB external hd. i couldnt figure out why it only worked on occasion and on certain pc's and it all had to do with it not recieving enough energy.

SOURCE: My western digital Passport 320Gb usb drive is not detected

Hi,

U need to update windows XP , USB drivers will be installed

SOURCE: how unlock the wd smartware my passport

forgot my password

Dave King

• 1606 Answers
• Posted on Sep 29, 2010

SOURCE: its a western digital WD passport 750GB portable

Usually what has happened here is the usb interface has failed. The little hard drive with all your data is perfectly fine but the interface can no longer talk to the computer.

There are a couple of fixes. One is to send it in to WD who may or may not preserve your data. You can buy another passport and take the drive out and put it into the new drives enclosure. And third which is the way I've been fixing these is to go buy a usb drive enclosure. These start at $15 and up. Then you just take the drive out of your passport, plug it into the enclosure and you are back up and running.

This type of failure is common to all manufacturers.

The enclosure swap is something you can do yourself. The hardest bit is actually opening the case on the passport. Any computer shop should be able to do it for about $40 or less.

Testimonial: "Thanks for the help, will go and try one of the three solutions you have suggested"