Meat bin freezes product whether meat or veggie. Other two bins are fine. Temp settings for freezer & refer are set as suggested by owner's manual. Airways are clear. Any ideas for solution? KitchenAid says to set up a house call. Thanks!
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Re: kitchenaid superba refer side by side
Its normal for the temperature to stay around 28 degrees farenheight int the bottom drawer. (fresh cut meat keeps better at his temp). you can adj the temp slide near the bottom of the refrig next to the botom drawer to help adj temp. veggies will almost always freeze in the bottom drawer. also adj the temp controls to a little bit warmer to help as well.
Keep in mind the mid point settings on your refrig is just a starting point for you to adj to where it works best for you and your usage..
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There is an air duct between the freezer and the refrig which has to be set for what is in the bottom drawer ,either fresh veggies or meat.
check the settings.
is it defrosting as it should?is there snow type frost on the evap cover in the freezer?
if this isn't the problem very limited opening of the refer can cause
the cold freezer temp to migrate to the frig side due to inactivity .
did you actually take temps of both sides around the mid point of both sides to see if they are correct .ref 35-37 freezer 0_+5 at normal settings.
many things can cause this issue.you must eliminate them one by one.
If the two slide controls work and you can restrict airflow that would help. Usually a thermostat that does not respond to changes in temperatures are the cause. But we still need see if cahnces can be done to the airflow control. BRB with part numbers, Sea Breeze
Most fridges have crisper drawers that have a selection lever on either the front or side of the drawer that allows you to select eiher veggies or meat. Veggie setting is supposed to keep the crisper drawer warmer, while Meat setting makes it the coldest possible.
If you don't have the selector slide levers, I would suggest you use the highest possible crisper drawer available, as the lower in the frdge compartment you go, the colder the air will be. That should resolve the problem you're having, other than lowering the fridge temp setting slightly.
You might notice a cold air exchange vent next to your crisper, which supplies cold air from the freezer section into the fridge section, so that could be contributing to the colder temps in the crisper where you keep your veggies.
I've not seen this before. I'm wondering if some food (meat/meat juice) has gotten behind the rear panel of the freezer. The only way to find out is to remove the rear panel to inspect it. You'll have to remove all the food and remove all the shelves and bins. You'll see 6 screws on the rear panel, remove these. Grasp the vent (at the bottom) with needle nose pliers, lift up and out then down. Now pull the panel out by lifting it over the top shelf supports. This will expose the evaporator coils so you can see if there's anything in there causing the bad smell.
If you don't find anything... try some baking soda?
with very littlle ice cream I would set freezer temperature to -2 degrees and leave the humidity seting where you have it remember to let the unit run for 24 hours to stabilize then you can make another adjustment. By the way you are not being a pest I don't mind helping you at all, I am a service manager and answer quesitons allo day long.