Cannot power on Seagate Freeagent Desk external hard drive

Does the drive work with a computer? This is an important test to determine if the drive is bad, or if it is an interface problem. Check the satellite receiver instructions for using external USB devices. Many times, these types of devices do not have interfaces with drivers for external hard drives.

Hello, here is the PDF link for the user guide for this hardware
http://www.seagate.com/staticfiles/support/freeagent/fa_win_ug_en.pdf
Other information about the unit can be found here :http://www.seagate.com/www/en-us/products/external/freeagent/freeagent_desk#tTabContentSupport

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=freeagent-downloads&vgnextoid=3723b5b59b7d5110VgnVCM100000f5ee0a0aRCRD try this straight from manufacturer hope this works and please vote

ok here goes, my neighbour has the Seagate FreeAgent Desk 500GB, and in under 2 weeks it started to beep and was not reconized by any Laptop or P.C. if this is the same for you with any FreeAgent Desk series ( not GO series, different procedure for GO products). You maybe in luck click this link, you may have to register in the forums to view thread.... http://www.yo-lid.co.uk/forum/viewtopic.php?f=32&t=84 hope this helps Ytee.

Look inside your P.C. 1st to check SATA data connection type.
eSATA is a different connection from SATA so you might need an eSATA data lead if you follow the guide in the link, not sure if it just external connections only and plain SATA connection inside.
Google image 'eSATA' data lead/cable and you will see the difference between the eSATA and SATA connection if you don't already know.
My neighbour has the Seagate FreeAgent Desk 500GB (Externel HardDrive), and in under 2 weeks it started to beep and was not reconized by any Laptop or P.C. if this is the same for you with any FreeAgent Desk series ( not GO series, different procedure for GO products). You maybe in luck click this link, you may have to register in the forums to view thread.... http://www.yo-lid.co.uk/forum/viewtopic.php?f=32&t​=84 Thread can be found in 'Technical' under 'General Technical Issues' Dont worry if your a novice like me with computers, the guide is quite easy to follow...

the board inside is cracked so to save your data and the hard drive remove it from the case and try connect directly to the computer

try contacting Segate .. u can also find the same on E bay !

• Power Specifications:
• Input: 100-240Vac, 50/60Hz, 0.55A Max. 50VA-80VA
• Output: 12Vdc 2A

http://www.evertek.com/viewpart.asp?auto=41485&cpc=PPI

Good Luck and thank you for serving.

Installation isn't possible directly from the Harddisk.
Try download from http://www.seagate.com/staticfiles/support/software/FreeAgentCN.zip 
Good Luck.

Uwe

Hi,

You still need assistance in cracking open the Seagate Freeagent Pro 500GB and trying data/file recovery? If yes, would appreciate a post back.

Good luck and kind regards.

Thank you for using FixYa.