Miele 23 in. Novotronic G841 Built-In Dishwasher Logo
Posted on Dec 17, 2007

Miele dishwasher film and crust on the inside-

My dishes are coated with a film and there is a hard crust areas. A film also coats the inside stainless. Help???

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  • Posted on Apr 20, 2008
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Joined: Apr 20, 2008
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Hard water has this "crust" which are minerals floating around that ionically attach to everything. Some machines from Miele have a water softener inside the machine. Special dishwasher softener Salt is added that cleans minerals off Xeolite beads. When cleaned they attract mineral ions. If you don't use the salt then the beads fill up on minerals until they can't hold any more minerals. The salt is used in the regeneration cycle. It washes the mineral ions off the xeloite replacing them with salt ions. As new water enters the machine mineral ions slowly knock off the salt ions and attach themselves to the beads again. This whole process keeps the crust off the dishes and the walls of the machine.
Use a dishwasher cleaner that removes scale. And if you don't have a salt light on your Miele you can instead purchase soap tablets that contain water softener built in. Miele dishwasher tablets have it. You can order them online or call Miele.

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