Hey lisanicole94
If you haven't found out an answer, it's simple. All you have to do is go to the Windows Media Player (while you have the player plugged in), go to the drop down in the Sync mode, and go to Format. This will get it up to speed, but you'll have to put your tunes back in coz it deletes all the music that was on it.
Good Luck!! [email protected]
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