I been using Roxio for the past years..but have not use it for some months. now am trying to build a DVD am having problems..let me try and explain. 1)I can start the 7.5 program 2) next i start DVD builder. 3) i see add content,Menu editor,dvd menu settings,on-disc options and production editor. 4) all functions on the production editor are ash out. i cannot add or do anything .if io use video wave and build the movie i cant burn it as the DVD builder will not work. am using Window xp pro.
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Start by checking your WINDOWS CONTROL PANEL. Be sure there are no errors for your drivers. IF you have your proper drivers for your DVD Drive, totally remove ALL drivers and then restart your system... still have problems?
Next TOTALLY DELETE your Roxio program... somewhere on the Internet there is a tool that will do just that. You want to try your best to CLEAR and ALL hard drive and REGISTRY traces of ROXIO program(s)!
Just ONE bad ROXIO/REGISTRY problem can have you chasing your tail for days/forever.
With ROXIO deleted, try one of the FREE DVD burning programs to assure it's not really a DVD problem?
I just did a GOOGLE check and there are tons of hits for you.
Try uninstalling Roxio and the Sonic drives and run Fixit. Then reboot and install Roxio first then the Sonic driver.
If this doesn't work uninstall again as previously, install Roxio and check the CD/DVD if necessary run Fixit then install Sonic driver.
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