Hello and Welcome to FixYa Sir.
This is a common issue, lets diagnose it. First what you should check is that your Microphone is ok. To do so Goto Main Menu, then Entertainment and there select the Sound Recorder. recode a sound and listen to it. If its ok then the microfone is working fine. If you just here a hiss or something similar then the microphone unit is faulty. Needs service to replace it with a new mic.
If you hear what you record, then this may be due to the firmware bug. In this case you need your USB data cable of your phone to do a flash. If you have the cable then download, install and run
this application. Follow the instructions for update.
I hope you will have a clearer picture now.
If you have any Confusion, questions or issues regarding your problem do tell me.
Thank you for using FixYa!, Keep visiting..
If you think I was of help, your token of appreciation in the form of rating and a testimonial will be esteemed.
Concerned, Nooh
×