Question about Sony Playstation 3 (PS3) Console

9 Answers

PS3 no longer communicating with TV

I have been using my PS3 and Toshiba HDTV with a HDMI connection for about 6 months with no issue. Today I turn it on and the TV states no video input. I have tried a different HDMI cable and the original cables for the PS3 still nothing. I have connected a DVD player with the HDMI cable to my Toshiba, no problem. I have also tried the other HDMI inputs on my Toshiba and I only get audio no video. I have moved the PS3 to my TV upstairs and connected it, it works fine. Any other suggestions? The communicatoin between the two products seems to have stopped.

Posted by stacyz on

  • 32 more comments 
  • G M
    G M Dec 17, 2007

    Im having the same issues. Its worked fine for a while and suddenly its stopped via HDMI. The AV cables prove that the device is functioning but I cant get the HDMI out put to work. Ive tried resetting (holding the power button down for 5+ secs) but to no avail. Any suggestions?

  • Henty Dec 26, 2007

    I got alone of PS3 for a month or so, but i cant seem to get a picture on my TV, Ive just got a normal TV with a scart input, my PS2 works ok, Ive tried connecting it to a HD TV but still nothing, It switch's on ok and it seems to be running but i cant get any sound or pictures on the TV.

  • pathfinder74 Feb 10, 2008

    The fix that that one guy outlined had zero effect for me.

  • im4tony20 Feb 17, 2008

    i have a jvc tv. when i plug the hdmi cable for the ps3 in, it asks do i want to switch adio and video to hdmi. when i click yes i don't get any sound or pictue out of the tv from the hhdmi input.

  • JRock1616 Feb 25, 2008

    i got an olevia 540 and my playstation was working fine until i had to disconnect the system. when i hooked it back up the tv does not see the ps3. tried about everything... any suggestions?

  • JRock1616 Feb 25, 2008

    ps3 not seeing the hdmi signal

  • Anonymous Mar 23, 2008

    When i connect my PS3 to my Sanyo TV through a MDMI lead and theres no picture. i've waited a couple of mins and still nothing. What can i do?

  • Tonysue Apr 14, 2008

    I have been using my ps3 with hdmi cable, now I have gone to the AV leads on another TV I am not getting anything. Do I have to reset it somehow?

    Can you help.

  • Anonymous Apr 15, 2008

    You can fix this with a PS3 Repair Guide from www.PS3RepairsGuide.com































    You can fix this with a PS3 Repair Guide from www.PS3RepairsGuide.com

  • Anonymous Apr 23, 2008

    Basically the same problem except mine ps3 isn't communicating with any tv. I have tried 3 different sets

  • SEMPIA Apr 23, 2008

    AFTER RECIEVING MY PS3 BACK FROM REPAIR, A NEW LASER, IT NOW WONT PAIR WITH THE TV, AND THE CONTROLERS WONT PAIR WITH THE PS3, CAN ANYONE HELP, REGARDS STEVE

  • tower monkey May 05, 2008

    Have PS3 with a Sony LCD HD TV. Im useing the HDMI for the video, and the fiber for the sound running to my sorund sound system. It works fine with this TV. 2 times I have taken it 2 someone elses house, it will not get any video, sound is ok. I have tried teh HDMI cable and the A/V cables when this happend. tried every port on the TV. 3 seperate TVS. useing the same cables I had or the working caleds from one of there systems. Everytime I get it back home it works good. It looks like it has locked into the one TV; is this possible?

  • Anonymous May 05, 2008

    The Best way to fix a problem like this is to use a PS3 Repair Guide.

    You can find a good one here:


    www.PS3RepairsGuide.com

  • kemanikab May 18, 2008

    changing settings from 480 to 720 and it turned black but didnt come back on. unplugged everything and put it back did not work. tried blind navagating of menu but didnt work. sound is working fine.

  • Anonymous May 25, 2008


    1. used my playstation on my buddys hd tv used the hd cord my tv isnt hd so when i came back home and hooked it up i get nothing but audio no video

  • kodibear703 Jul 25, 2008

    i am getting a no signal from the tv with the hdmi 


  • Anonymous Jul 25, 2008

    I have had the PS3 for a week now, with no problems. This morning I turned it on to find the Black screen issue. Thought it might be the cable, that didnt fix my problem, my CPU works fine with the excact same resution. RESET THE gfx SETTINGS BY HOLDING DOWN THE ON OFF BUTTON, Tried and upplgued both devices, then plugged them both in, no luck. My set was working before and is HDCP compliant, what the F$%@^%is going on, could it be this new software update I installed a few days ago?? Please help

  • markbahamas Aug 11, 2008

    Stacyz - did you ever find a solution? I am having exactly the same problem with my Toshiba Regza 37 and PS3 all of a sudden!

  • gc351972 Sep 09, 2008

    Hello, My Ps3 40gig model(Uk Model) Worked fine until today through HDMI Lead. But the ps3 detects the HDMI Connection. Then i click yes. Then i go to HDMI 1 on my tv. And i get nothing. So i thought it was the HDMI Lead. But it wasnt beacuse i crossed check the dvd and the cable box which both on run on HDMI Format. Any Help would be great let me know



    Glenn

  • stacyz Sep 11, 2008

    Hi, I posted this issue and the response from Heiny worked. It is great now!!! Thanks for the help

  • Anonymous Sep 11, 2008

    I HAD MY PS3 CONNECTED IN THE LIVIVG ROOM NOW PUT IT IN MY BED ROOM AND DON,T GET ANY SIGNAL TO T.V

  • a_omar_2542 Oct 13, 2008

    I have a problem whit my ps3 when click on the button does not show anything on the screen

  • Anonymous Oct 15, 2008

    This problem is ridiculous.
    Why would the system work one day and the very next day nothing. I am about to throw this system out the window


  • deparker Oct 24, 2008

    You have saved our lives! I was ready to murder my child and throw the TV and PS3 out of the window. The PS3 worked fine on a componet cable then was moved to another TV with HDMI cable. After moving back to original TV we couldn't get anything to display. Heiny's initial solution worked perfectly when I persuaded my know it all son to try it!

  • mohgomaa Oct 30, 2008

    when i try to use my PS3 on any other TV with AV or HDMI it doesnt work, i cant rollback to AV!!

  • HadesSerpent Nov 05, 2008

    It just worked on day and now NOTHING!!!! Im ready to explode, i tried no HDMI and regular cables and no. It just gives me a gray sceen with nothing

  • barill_2 Nov 07, 2008

    i have used the ps3 hdmi cables and now i cant use my original cables with it on a different tv that has no hd mi plug ins please help [email protected]

  • Anonymous Nov 11, 2008

    I have been using my ps3 for 3 in a half months and all of a sudden i turned the game on but the home page of the ps3 does not pop up

  • Anonymous Jan 13, 2009

    Kids were switching from one tv to another and when i went to go play i just hear sound of the PS3 powering up but no video i have tryied all the reseting on AV cables do i need to go get HDMI cables

  • J. Rank Jan 22, 2009

    the ps3 noticed a "new" HDMI connection and asked if I wanted it configured...when I selected "yes", it refreshed and then no more video...I am using HDMI , the same one I have always used for over a year.

  • rocky110703 Feb 11, 2009

    My LG tv no longer communicates with my ps3. im trying to play movies and the home screen shows up asking if its a DVD i want to ply but nothing happens after that HELP.

  • daviesj Apr 09, 2009

    I have the exact same problem with an LG tv. Prior to this I have had my LG tv replaced as that had the same problem. Does anyone else have the same problem as I think LG's just dont work with the ps3.

    p.s I have tried everything!

  • devilrunner Apr 10, 2009

    I have the same problem when using a hdmi cable it was all working fine since tuesday and yesterday i used the ps3 and it woked fine. i went back an hour later and no signal. The trouble only comes with video, i am able to get sound through it. i have tried a hdmi cable that came with the x-box 360 that doesn't work. the problem only came when the update had been installed.

    I have tried all the methods above and none of them work including reformating the ps3. im going to ring sony today and try to get on their teir 2 customer support.

    I was thinking seeing as it worked on the previous update is there a way to install an older update or will the ps3 just automatically stop or update itself.


  • mvargulick May 11, 2010

    I have the same exact problem.

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9 Answers

G M

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All: Try this -

P
erform the following steps to reset the Video Output Settings.

  1. Make sure the HDMI cable is connected to the [HDMI OUT] port on the back of the PLAYSTATION 3 system. Connect the other end of the HDMI cable into the [HDMI Input] port of the TV or display monitor.
  2. While the PLAYSTATION 3 system is in standby mode (red light on the front of the system), hold down the touch-sensitive On/Off button on the front of the system until the system goes into standby mode again . (So the light cycle would go from: red light to --> green light --> then back to red light) This will ensure that you have held down the On/Off button long enough to reset the Video Output Settings.
  3. Turn ON the PLAYSTATION 3 and once the system finishes powering up, the Video Output Settings will automatically reset to the standard resolution (or detect the current display output settings of your TV/monitor). [If resetting does not auto-detect your HDTV, see next step below.]
NOTE: As of system software update version 1.60, the PLAYSTATION 3can automatically detect an HDMI connection to a TV. If the PLAYSTATION 3 is turned on with an HDMI cable connected, the screen for switching video output settings will be displayed automatically. (Does not function unless the TV that is connected by the HDMI cable is turned on.)

As of version 1.80 of the system update for the PLAYSTATION 3, the PLAYSTATION 3 can upscale the video content of PlayStation® format software, PlayStation®2 format software, and DVDs to HD resolution.

If Resetting the Video Output Setting Did NOT Detect Your HDTV Automatically (Certain TV's Only)
With certain televisions, the PLAYSTATION 3 may not automatically detect the HDMI source (TV) which it is plugged into, even after resetting the Video Output Setting (as described above).

If resetting the Video Output Setting did not work, you may need to follow these steps to manually locate the HDMI source:

1. Connect both the AV Cable and the HDMI cable from the PLAYSTATION 3 to the corresponding (AV and HDMI) ports on your TV. 2. Proceed with resetting the Video Output Setting on the PLAYSTATION 3 again. (Follow these steps, then continue to step 3 below.)
3. Turn the TV channel to the corresponding "Input" or "Video" channel for the AV Cable connection.
4. Manually change the Video Output Settings to HDMI. (Follow these steps, then continue to step 5 below.)
5. Now switch the "Input" or "Video" channel on the TV for the HDMI port the PLAYSTATION 3 is currently plugged into.
6. Accept the display settings for HDMI before the timer runs out (30 seconds). Highlight "Yes" and press the X button.
7. You can now disconnect AV Cable from the PLAYSTATION 3 and the TV, as it is no longer needed.

With certain televisions, the PLAYSTATION 3 may not automatically detect the HDMI source (TV) which it is plugged into, even after resetting the Video Output Setting (as described above).

If resetting the Video Output Setting did not work, you may need to follow these steps to manually locate the HDMI source:

1. Connect both the AV Cable and the HDMI cable from the PLAYSTATION 3 to the corresponding (AV and HDMI) ports on your TV. 2. Proceed with resetting the Video Output Setting on the PLAYSTATION 3 again. (Follow these steps, then continue to step 3 below.)
3. Turn the TV channel to the corresponding "Input" or "Video" channel for the AV Cable connection.
4. Manually change the Video Output Settings to HDMI. (Follow these steps, then continue to step 5 below.)
5. Now switch the "Input" or "Video" channel on the TV for the HDMI port the PLAYSTATION 3 is currently plugged into.
6. Accept the display settings for HDMI before the timer runs out (30 seconds). Highlight "Yes" and press the X button.
7. You can now disconnect AV Cable from the PLAYSTATION 3 and the TV, as it is no longer needed.

Posted on Dec 17, 2007

  • Anonymous Dec 29, 2010

    Try turning off the power to both and unpluging them for a bit-then try it again.

  • pootymack Jan 14, 2011

    Thank you soooooooooooooooooooooooooo much. I thought I was gonna have to buy a new PS3. My brother gave me this one before he passed, so obviously it meant more to me than just a VG system. Thanks again Heiny!!!!!!!!!!!!!!!!!!!!!!!!

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One more thing to keep in mind is that on some TV'S (such as the Phillips HDTV) you may have to turn the TV off and the on again as once the HDMI link is lost from a device, as long as the set is still on, nothing else will work, except to re initiate the HDMI source input.

Posted on Jan 09, 2008

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SOLUTION #7 Worked for me. I have a Sony Bravia TV. Unplugged it for a couple of minutes, turned on PS3 and, Voila! I don't know why...I suppose it resets the HDMI input on the TV or something. Anyway, thanks for the suggestion!! I was about to pay someone to fix the PS3.

Posted on Mar 06, 2010

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I had that issue as well just yesterday. I unplugged my TV and then plugged it back in. All the sudden all was well. Give it a shot.

Posted on Jan 12, 2010

Anonymous

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Unplug them then replug and try again works for me when this happens.

Posted on Dec 29, 2010

  • Anonymous Dec 29, 2010

    unplug them then replug and try again works for me when this happens.

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I have a ps3 connected to tv using hdmi lead im am geting picture put no sound y

Posted on Sep 15, 2008

Anonymous

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OK Guys I have been pounding my head on this for awile, it was a compliency update in one of the last PS# updates, I used one of my friends older PS3 before we updated it it worked, updated it and yeps it didnt work. Im off to buy a new TV. Sucks but thats the tech world.

Posted on Sep 25, 2008

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Sony will have the best help on this one but you might have to reformat the ps3... you might have a problem with the reciving ports on your tv or ps3

Posted on May 27, 2008

John Green

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What worked for me was from a red light position holding the power switch down continuously until the red turned green and then red again and releasing. Then, turning it on normally and it showed the HD settings on the screen! Yippee. Thanks poster who described this solution.

Posted on Mar 21, 2013

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Anonymous

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SOURCE: PS3 no longer communicating with TV

The problem is with your PS3 itself.
If it's still under warranty, take it back.

Posted on May 30, 2009

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