CAMCORDER'S TAPE IS STUCK, WHEN I PRESS EJECT, THE OUTER COMPARTMENT OPENED BUT THE TAPE COMPARTMENT DID NOT. IT WILL NOT GO DOWN ALSO?

Sony A1U stopped functioning. Neither AC power or battery yields anything. Reset button yields brief flash only. Tape stuck in machine. Help?

Check eject lever near battery, press it downward to open tape compartment, take out old tape and put new tape, close tape door and let it go inside by itself. Close tape compartment.

Below image will help you to locate eject button/ lever in DCR-HC18E camcorder.
Thanks.

Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.

IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.

1. Turn off the camcorder.
2. Remove the battery from the camera.
3. Remove the AC power supply from the camera.
4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
5. Slide the power switch back to the OFF position.
6. Connect the AC power supply to the camera.
7. Attempt to open the cassette compartment.

Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.

IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.

1. Turn off the camcorder.
2. Remove the battery from the camera.
3. Remove the AC power supply from the camera.
4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
5. Slide the power switch back to the OFF position.
6. Connect the AC power supply to the camera.
7. Attempt to open the cassette compartment.

Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.

1. Turn off the camcorder.
2. Remove the battery from the camera.
3. Remove the AC power supply from the camera.
4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
5. Slide the power switch back to the OFF position.
6. Connect the AC power supply to the camera.
7. Attempt to open the cassette compartment.

Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.

1. Turn off the camcorder.
2. Remove the battery from the camera.
3. Remove the AC power supply from the camera.
4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
5. Slide the power switch back to the OFF position.
6. Connect the AC power supply to the camera.
7. Attempt to open the cassette compartment.

NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required .

close the tape compartment take the batery of press the power button on and holding the power press put the batery back and wait let me know

I had same problem, while transferring media from TRV-16 to DVD, tape would not play, then would not eject. This after transferring several tapes to DVD. I tried several things over the last couple months that did not work before finally getting it open today. It did me no good to remove several of the outer panels that were each held by two "tiny" phillips head screws each. Went to the internet, found your post, also found a post that referred me back to SONY page which follows.......

Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.

1. Turn off the camcorder.
2. Remove the battery from the camera.
3. Remove the AC power supply from the camera.
4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
5. Slide the power switch back to the OFF position.
6. Connect the AC power supply to the camera.
7. Attempt to open the cassette compartment.

"NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required."

After I did this, I could hear a whirring sound when I hit eject, although nothing came out. While the whirring was going on, I pulled up and out with constant pressure and the cassette holder opened. The tape had jammed apparently as the little protective plastic tape guard was jammed partially open when I pulled the cassette out. Good Luck and don't be afraid to put a little pressure on the door if you can hear the door trying to open.

Now I turn to recovering the tape, but having grown up with cassette decks, don't believe it will be a problem.

Just had this problem myself... called Sony. Here is what I did to fix this:

1. Turn off power
2. Open the LCD Display
3. Press "Reset" with paperclip/pen
4. Unplug ANY wires connected to the camcorder
5. Eject battery
6. Plug in DC charger
7. Power on
8. Attempt to eject tape
9. At this point, the metal tape holder comes out but refuses to open... slightly "close" the portion of the camcorder that has the button to eject the tape, and then open it fully again (you'll hear a click, this signals the device that the 'hatch' is open and to eject).
10. The metal door *should* pop out and allow you to withdraw the tape.

I've tried 4 different cassettes and about 2 seconds after hitting play, I get the error every time... my solution: Not going to try to play my tapes on the camcorder anymore... will find another player to play Hi8 MP cassettes. Unknown if able to record to tape as of yet.