Digital Apex dvd/cd/mp3 player tray won't open

You're talking about a computer?
If the eject button isn't working, look at the side of the cd tray. You'll see a very small hole.

Get a paper clip, straighten it and push the straight part of the clip into the hole.

That should release the mechanism and the tray will click open

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A problem with the mechanism or the sensor that knows the tray position or mechanism is in the right place.

unplug and open in up and retrieve the disk. should work again.
Apex is a crappy brand and is thought of as the one year throw away special.

Press the eject button on the DVD player. When you hear it try to open, tap the player gently but firmly on the top by the tray door. It may take a few tries to get the timing down and just how firm you need to tap it.

hi,

Does it happen for all dvd disc or some particular dvd disc. If it is with some particular disc then clean the dvd and try them. If the problem exist for all the dvd then try to clean the lens by dvd lens cleaner and try to play. dvd lens cleaner will be available in dvd stores.

Thanks,

Check this eBay auction for the remote:

http://cgi.ebay.com/Apex-Digital-AD-1225-DVD-Player_W0QQitemZ250397256142

Note, it comes with the DVD player free.

It's only $15.

it reads unknown disc with every dvd movie we try to play

you can try this unplug the unit , you'll need alchohol, q-tips, screwdriver open it and look for all the flat cable connectors. be carefull and remove 1 side at the time ,and clean the contacts, put them back on , see if you can see the optic laser inside the mechanism it looks like a crystal eye, if you can reach it be gentle and clean the dust may it have. or buy at radio shack a cd cleaner. if after that your dvd don't work with dvds try a regular cd. if it plays music the laser its bad nothig else you can do. cheaper to buy a new one