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Posted on Sep 23, 2009
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Mutli colored lines appear on my screen

When i boot my laptop colored lines appear and the right most part is fading. is this a hardware or software problem? how can i fix this? thank you.

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  • Master 449 Answers
  • Posted on Sep 23, 2009
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Joined: Jan 29, 2008
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Hello, this is a hardware problem, check the screw along the edges of the screen to confirm if it is not too tightened. you a screw driver to confirm that.

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Did you have an trouble with the hinges on this laptop? Just asking because the display wires are tiny and fragile and they travel up to the LCD passing near the hinge area.

If you are brave and reasonably handy and can read a detailed service manual you could try reseating some of the internal connectors but that gets pretty involved and the problem is more likely with the LCD itself or the mainboard.

There is a lot of info about this on the Dell communities that covers many models and some of them mention known problems that Dell fixes for free. See the link below, then call Dell. Be polite but firm and mention the recall because it seems to cover the D810 so they may fix it for free.

http://en.community.dell.com/dell-blogs/direct2dell/b/direct2dell/archive/2007/06/19/more-systems-now-part-of-vertical-line-issue.aspx


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