Kodak EASYSHARE 5500 All-In-One InkJet Printer Logo
Posted on Sep 22, 2009
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I have a kodak 5500 aio printer. I replaced the

I have a kodak 5500 aio printer. I replaced the black ink cartridge with a brand new cartridge but it will not reset...still blinking red for attention and screen says black ink cartridge needs replacing

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  • Posted on Sep 23, 2009
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Try to take off the black ink cartridge and the color ink cartridge
take off the printhead by
Putting your index finger on the middle of the printhead on the sticker that looks like a bulls eye move it all they way to the top left potion and there is a button there
press it upwards and the printhead will snap out
try to turn the printer off for about 2-3 minutes
turn it back on
Install the printhead and the cartridges
see if the problem persist
if that is so the connectors on the printer is defective or the new ink cartridge is defective

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  • Posted on Sep 23, 2009
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Try the following:

1. Open the printer access door.
2. Put out both ink cartridges and the printhead.
3. Let the printer access door open.
4. Put out all paper.
5. Pull out the ac adapter at the back of the printer.
6. Wait 60 sec.
7. Pull in AC adapter.
8. Wait 30 sec. then turn on the printer
9: Wait for the error message: Printer access door open.
10. Close the printer access door.
11. Wait for the error message: Printhead is missing.
12. Open the access door and put in only the printhead and the close the access door.
13. Wait for the error message: both ink cartridges are missing.
14. Open access door, put in only the black ink cartridge, then close the acess door.
15. Wait for the error message: Color ink cartridge is missing.
16. Open access door, put in the color ink cartridge and then close the access door.

If the error is solved, do a firmwareupdate right now.

You can find it here.

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Related Questions:

0helpful
1answer

Same proplem kodak 5500 aio black ink not printing. color works fine

Kindly reseat the cartridges 2 times and then close the access door .Click on Menu on the printer and scroll down and choose Clean printhead and select "deep cleaning"
Print a demo sheet after the cleaning process has been completed. If ur issue persists, Call Kodak @ 1800 421 6699 and they will replace printhead of the printer free of cost.
Printhead is the part which takes the ink out from the cartridges. Probably the printhead of the printer has gone bad..
0helpful
1answer

My kodak 5500 AIO easy share printer will not print black ink.

Hi,

follow the step by step solution from kodak.

Choose All-in-one printer and then Print quality and follow the further steps. I think it's a problem with your printhead.
0helpful
1answer

I have a Kodak Easy Share 5500 AiO Printer. I was

Bad new catridge not impossible, I would return the catridge to the store.
0helpful
1answer

I keep buying new ink for kodak aio 5500 but still

go to kodak.com/go/itg and download latest firmware for ur kodak printer.. call kodak support for further assistance.
0helpful
1answer

WILL NOT PRINT

This is common. Call 1.800.421.6699 for a new printhead from Kodak.
3helpful
1answer

Kodak EASYSHARE 5500 will not print with black ink

Here are the things you will be asked to try if you call support. They may fix the problems as well. Taking the printhead out and putting it back in is the big helper.

Remove the black and color ink cartridges.
Right above where the black ink cartridge was, in the top left hand corner of the printhead, push up towards the ceiling and you should be able to push a button that releases the printhead.
Place the printhead right back into the printer and push straight back on the back wall.
You should hear a loud snap.
Replace the ink cartridges which should snap as well.
Close the printer.
After about a minute or so the printer will ask you to do a calibration.
Insert a paper and press start.
Scan the calibration sheet.
After that, in the menu, do a printhead clean.
(If this is a 5100, do it in the home center ->? in the top right ->Maintainence ->Clean Printhead.)
Do one basic and one deep.
Print a demo sheet to see if anything has changed.
If the picture looks better, continue to do cleans.
In the event that it does not, the printhead will need to be replaced and since the printer is still under warranty, Kodak specialists will try to overnight you a printhead.
The whole process is short and free.
The number for Kodak AiO Support is 1 800 421 6699.
0helpful
1answer

Replacement of ink

Download the newest firmware from www.kodak.com. Try reseating the printhead - see user's guide. If that does not work, email or call Kodak AiO tech support.
0helpful
1answer

Copies are coming out pink

Call Kodak Support at 1-800-421-6699. Sounds like your print head. They are excellent and solved my problem with next day supply of new print head and ink cartridges Free. Amazing service and great Kodak 5500 AIO printer.

Good luck.

Joe J
0helpful
2answers

Black INk Problem

Try calibrating and cleaning the printhead in the kodak aio home center software.
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