1) The user will face paper jam issue with the Ricoh MP C4000 printer when the paper gets stuck inside the roller. The device will also display a paper jam error even when there is
no real paper jam inside.
2) Taking our troubleshooting steps into consideration, it wouldn't take much time to solve this problem.
Detach the printer's power cable and any other cables. Open the tray lid and the paper feed roller and check for any bits carefully.
3) Get a
bright flashlight to check inside the device. A small
scrap of paper can cause problem.
4) Use a cloth or brush to clear out
any dust or debris stuck inside the roller. If you have done all the steps above and still didn't get it resolved, then try performing a factory reset.
5) A factory reset resets all your printer settings back to default. A factory reset may require you to
reconfigure the device if you have changed any of the default settings.
6) If there is nothing stuck inside the device, check if there is any physical damage to the printer. Damages can include
bent metal, lose or broken wire, damaged input tray, etc,.
7) You can
refer the user manual that is provided along with the printer package to learn how to feed the paper and what to do when you face one.
For more printer related support just visit our website
https://goo.gl/NyDCTc.
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