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Printer display shows paper jam when there is none. I have reset to factory settings but this did not help.

Printer display on my Lexmark X4650 shows paper jam when there is none. I have reset to factory settings but this did not help.

Posted by Jack Jackson on

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If your printer is showing a paper jam when there is none, it may be caused by a sensor issue. To fix this, you will need to open the printer and locate the paper jam sensor. Then, check the sensor for any debris or blockages that may be preventing it from functioning correctly. If all else fails, you may need to replace the sensor.

Posted on Feb 05, 2023

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Ricoh MP C4000 Always Paper Jam.

1) The user will face paper jam issue with the Ricoh MP C4000 printer when the paper gets stuck inside the roller. The device will also display a paper jam error even when there is no real paper jam inside.

2) Taking our troubleshooting steps into consideration, it wouldn't take much time to solve this problem. Detach the printer's power cable and any other cables. Open the tray lid and the paper feed roller and check for any bits carefully.

3) Get a bright flashlight to check inside the device. A small scrap of paper can cause problem.

4) Use a cloth or brush to clear out any dust or debris stuck inside the roller. If you have done all the steps above and still didn't get it resolved, then try performing a factory reset.

5) A factory reset resets all your printer settings back to default. A factory reset may require you to reconfigure the device if you have changed any of the default settings.

6) If there is nothing stuck inside the device, check if there is any physical damage to the printer. Damages can include bent metal, lose or broken wire, damaged input tray, etc,.

7) You can refer the user manual that is provided along with the printer package to learn how to feed the paper and what to do when you face one.
For more printer related support just visit our website

Installed new maintenance kit for 9050 printer. Trying to reset page count and now the printer is jamming error code 13.02.00.

No relate with paper jam & page count resetting. Might be maintenance not installed properly..Remove paper jams, restart printer,if error 13.20 appears check some paper/paper particles jammed.. 1. Print from manual tray.
A. If paper is jamming, check registration assembly, clean it,best method for cleaning is vacuum cleaner in this area. chk..
B. Take out registration assembly, check clutch gears, driving gears, solenoids..
2. Check pick up rollers are properly installed in tray 2 & 3..
3. Check PIU unit for paper jams
4. Check Fuser sensor flags.
To reset the counter: Hold enter button & switch on the machine, wait till display shows cold restart, scroll to reset maintenance kit with help of arrow buttons & enter. Printer restarts & counter will become Zero..

HP printer still show ''paper jam status' after paper jam is removed, how do I clear so it will resume printing?

There is a technique known as cold resetting. It basically will set all your HP printer settings to the factory default levels.
Switch off your printer and then hold down the 'Go' key. Switch back the printer on while holding the 'Go' button till the light comes on. Then release the button.
Hope this helps.

I have an HP Office Jet Pro L7590 and it had a paper jam. I've removed the paper and see no remaining pieces in the printer, yet I have a "Paper Jam" error and I can't get it to go away. I've completely...

The best solution of this problem can be seen on the below mentioned link .. go through it and you will get the solution of this problem..

The display says there is a paper jam, but there is none

Sounds like the printer need to be "reset"

Cancel all print jobs.

Disconnect the printer from your computer

Turn power to printer off and unplug it.

wait 1 min, then reconnect printer to your computer.

then plug printer back in and turn it on.

Start your print job over.

Should the paper jam suppossedly still exist, cancel the print job and run the maitenance program off the printers' menu that is stored on your computer.

Start print job again.

Should the problem still exist contact support at Samsung via the links on their homepage.

Good luck.


Paper jam - hp c4380

Make sure that there is no paper stuck inside the paper, try cleaning the rollers, if the issue stil persit perform the below steps. Reset the All-in-One to the factory default settings by using these instructions: 1) Press ON and CANCEL buttons simultaneously 2) Display reads ?Enter Special Key Combo? 3) Press BLUE button, Green button and Grey button 4) Press Grey button continuously until "Resets Menu" is displayed. 5) Press Green button. 6) Press Grey button until "Semi full Reset" is displayed. 7) Press Green Button. This should resolve the issue.

Paper Jam when it is not jammed. Can't print.

It could be an issue with the printer, make sure that there is no paper jam or check for any tiny bits of paper is side the printer, that could cause the issue.
However try reseting the printer
Follow the below steps to reset the printer;
Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.
This should fix the issue.

HP Laserjet P2015n error

If paper jam light is solid or printer shows paper out light solid all the time,
Then try these suggeted steps:
Take the Tray 2 out and check if all the paper guides are moving freely if they are than remove the toner cartridge and check if any toner sensor is not align correctly.
If they are aligned correctly than next to the pickup roller there is a small piece of plastic make sure it should be hanging freely if it is than we need to perform cold reset of the printer.
Switch off the printer press and hold down the go button and switch the printer on keep holding down go button till the time three lights lit up on control panel, as soon as three lights lits up release the go button and let the printer initialise of it s own.
If that doesn't fix than Formatter Board of the printer is faulty.
If there is no paper jam and printer rep[orts the jam means either any of the sensors is not aligned correctly and reporting the jam or formatter Board(Motherboard) of the printer is faulty and showing incorrect display.
Thanks and Regards

Lexmark X4650 ink jet printer has paper jam

Please follow these steps to set your printer to defaults:
1. Please make sure your printer is set in Copy Mode.
2. Press the "setup" button, you will find "Maintenance" displayed.
3. Use your arrow keys to locate "Set Defaults" and press "OK".
4. Press the arrow key to find "Use Factory" and press "OK"
This process would reset your printer to Factory defaults.

Canon MX300 Paper Jam

I have the same problem - every time I turn on my printer now, the alarm signal shows up with "Paper jam" but when I check for jammed paper, there is none. So I think there's something faulty with the printer. Is there any way to reset it? I've looked everywhere but can't find it.
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