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Reset the forgotten Xerox workcentre 3225 admin password

I have a Xerox workcentre 3225 and I fortgot the admin password which is not the default. How can I reset it? Thanks in advance. DS

Posted by Dimitris Stefanakis on

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Evelyn Soriano

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If you have forgotten the admin password for your Xerox WorkCentre 3225, you can reset it to the default factory settings using the following steps:

  1. Turn off the printer: Turn off the printer and unplug it from the power source.
  2. Access the control panel: Press and hold the "0" button on the printer's control panel while turning on the power switch. Keep holding the "0" button until "Accessing Service Menu" appears on the display.
  3. Access the Diagnostics menu: Press the "Up" or "Down" arrow button until "Diagnostics" is highlighted on the display, then press the "OK" button.
  4. Access the Service Tools menu: Press the "Up" or "Down" arrow button until "Service Tools" is highlighted, then press the "OK" button.
  5. Reset the password: Press the "Up" or "Down" arrow button until "Reset Password" is highlighted, then press the "OK" button. Enter "1111" when prompted for the password and press the "OK" button.
  6. Restart the printer: Press the "Up" or "Down" arrow button until "Restart System" is highlighted, then press the "OK" button. The printer will restart and the password will be reset to the default.
Note that resetting the password to the default will remove any custom settings or configurations you have set up on the printer. It's also important to note that some models of Xerox printers may have slightly different steps, so it's always best to refer to the user manual or contact Xerox support for assistance if you're unsure about any of these steps

Posted on Feb 17, 2023


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  1. Press the Machine Status button, then Tools tab.
  2. Select the General feature, then Feature Installation.
  3. Enter the Feature Key on the Feature Key screen to reset the Administrator credentials to the default values ( admin and 1111).

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WorkCentre 7655 7665 7675 Online Support Solution Modify the Printer...
Solution : Modify the Printer's Administrator Password Using CentreWare Internet Services (CWIS) NOTE: This solution assumes the WorkCentre is configured and working properly on the network.
  1. From the computer, open an Internet browser window.
  2. Enter the IP address for the WorkCentre in theAddressfield, and then press [Enter] on the keyboard. The CentreWare Internet Services window will be displayed.
  3. Click on the [Properties] tab.

    NOTE:If the Login screen is displayed, enter the user name in theUser IDfield, and the password in thePasswordfield, and then click on the [Login] button.

    The default username is "admin" (case sensitive), and the default password is "1111". If it has been changed or forgotten, contact Support.
  4. Click on [Security] to expand the list of options.
  5. Select [Authentication Configuration].
  6. Click on the [Modify] button for Device System Administrator Password.
  7. Enter a new password in theNew Passwordfield.
  8. Retype the password in theRetype Passwordfield.
  9. Click on [Save]. This will be the new password to log into the Control Panel and CWIS.,E=0000000004704152929,K=9646,Sxi=4,Case=obj(3814)

Solution : Modify the Default Admin (Tools Mode) Password on the WorkCentre NOTE:The Admin (Tools Mode) password allows access to configure network and machine settings on the printer.Xerox recommends only changing the default Admin (Tools Mode) password if absolutely necessary. If the password has been changed from the default password (1111) and has been forgotten, a service call is required to reset the password.
To change the default Admin (Tools Mode) password:
  1. Press the [Log In / Out] button on the Control Panel. The Log In window will be displayed. See theRelated Itemsbelow for additional information regarding logging into the WorkCentre.
  2. Select [Security Settings] on the left side of the screen.
  3. Select [Authentication] from theGroupscolumn and then select [User / Administrator Accounts] from theFeaturescolumn. The User Administrator screen will be displayed.
  4. Select the [Account #] field, and then select account number 1 using the keypad on the Control Panel.
  5. Select the [Configure Account] button. The Configure User Accounts screen will be displayed.
  6. Press the [Clear C] button (several times, as required) on the Control Panel to clear the old password.
  7. Enter the new password using the keypad on the Control Panel.
  8. If necessary, place a check mark in the [System Administrator (Admin)] and [Account Administrator] check boxes, and then select [Save Account].
  9. Select [Close].
  10. Press the [Log In / Out] button on the Control Panel.
  11. Select [Logout] on the Touch Screen.

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Yes! what you will need to do is...

Hold down the [0] for 7 seconds and press [start] without releasing the [0]
you will be prompted for a password. enter [6789] and press confirm
select system settings followed by administrator log in/set up and change the password back to [11111]

hope this helps!

If you need further help, reach me via phone at


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It looks like the username and password are both 'admin', and if that doesn't work it might be '11111'.
I found the manual here, which might help for future problems:

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it can be reset in diagnostics. Hold down the # button and hit the Access button. That pass code is 1934. Reseting the admin passcode for the tools menu is in there some where.

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Service will have to come reset it. If you changed it from the default of login: 11111 and password of x-admin

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In menus you browse to the service tab, then serivice diagnostics. Go to NVRAM reset and perform the NVM reset.
Before you do that, print out a configuration page if you want to rememebr the network settings. It will set the IP address back to default also.
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