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Elinor Allison Posted on Jan 30, 2023

I have a Westclox model #15600QA, when set time for alarm is reached, I do not hear alarm and the clock's second hand stops functioning.

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Gunpriya Kawde

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  • Posted on Feb 23, 2023
Gunpriya Kawde
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It sounds like there may be an issue with the alarm function and/or the clock movement in your Westclox model #15600QA clock. Here are some steps you can try to troubleshoot the issue:

  1. Check the battery: Ensure that the battery in the clock is fresh and properly installed. A weak or dead battery can cause the clock to stop functioning or the alarm to not sound.
  2. Check the volume: Make sure that the volume of the alarm is turned up and not muted. There may be a switch or dial on the back or side of the clock to adjust the volume.
  3. Check the alarm setting: Ensure that the alarm is set correctly and that the time is set to the correct AM/PM setting. Check that the alarm switch is in the "on" position.
  4. Check the clock movement: If the clock's second hand stops functioning, this may be a sign that there is an issue with the clock movement. Try resetting the clock and see if the second hand starts moving again. If it does not, there may be a problem with the clock's gears or other internal components.
  5. Contact Westclox support: If none of the above steps resolve the issue, it may be best to contact Westclox support for further assistance. They may be able to provide additional troubleshooting steps or suggest repair options if the clock is still under warranty.
Note: Before attempting any repairs or opening the clock, make sure to read the instructions and take proper safety precautions. If you are unsure of how to proceed or do not feel comfortable making repairs yourself, it is best to seek the help of a professional clock repair service.

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When the time set for alarm is reached, I do not hear alarm sound and the second hand of clock stops functioning.

This issue could be caused by a faulty connection or a problem with the clock mechanism. First, check the batteries in your clock to make sure they are fresh and properly inserted. If the batteries are fine, then you may need to have the clock serviced by a qualified technician who can inspect the clock and make the necessary repairs.
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The crown has 3 positions.

Normal screwed down.
First pull out position.
Second pull out position.

Setting the Time:
Pull out the crown to position 3.
Rotate the crown to set the exact time.
Ensure that you are in the daytime12 hour segment by allowing the hands to pass 12 o'clock and notice if the date moved on or not.
If the date changed, then you will need to advance at least 2 hours before moving on to set the date.
If you do not need to change the date, return the crown to position 1.


Setting the Date:
DO NOT DO THIS IF THE WATCH IS BETWEEN 8pm & 2am
Pull crown to position 2.
Rotate the crown clockwise to set to the correct date.
Return the crown to position 1.


Setting the Alarm [12 hour]
Pull the crown to position 2.
Rotate the crown anti clockwise to move the alarm hand to the desired time.
Return the crown to position 1.
To activate the alarm, press the 8 o'clock button. You will hear 2 beeps.
To deactivate the alarm, press the 8 o'clock button. You will hear 1 beep.
NB If the alarm is not cancelled while it sounds the first time, it will repeat again in 2 minutes time. The alarm sound last for 15 seconds. If the alarm time coincides with 1 beep of the countdown, the alarm function will be cancelled.


Battery EOL [End Of Life]
The Swiss ISA 8270 movement uses a 395 cell and will signify a low power state by advancing the small seconds hand 4 steps every 4 seconds.


Setting the Countdown
You can specify a countdown of between 1 and 10 minutes.
Press the 4 o'clock button to enter setting mode. You will hear 1 beep.
Press the 4 o'clock button to move the central timing hand successively to the desired countdown time.
Wait 3 seconds for the watch to automatically exit the setting mode.
You can change the duration of the countdown [except in the last minute] at any time.
e.g. If the countdown is set to 10minutes, and you now want to change the countdown to 9 minutes, press the 4 o'clock button. The hours/seconds counter sub-dial will perform one complete turn and then stop at 60, before continuing.


Activating the Countdown:
Press the 2 o'clock button to start the countdown. You will hear 2 beeps.
The hours/seconds counter sub-dial will perform one complete turn and then stop at 60, before continuing.
When the countdown begins, the hour/seconds counter sub-dial indicates the seconds with 1 step every 2 seconds, and the central timing hand indicates the minutes with 1 step being 2.4 seconds.


Countdown tone:
There are 2 beeps every minute.
in the last minute:
50 seconds=1 beep.
40 seconds=1 beep.
30 seconds=2 beeps.
20 seconds=2 beeps.
10 seconds and less=1 beep every second with zero being 1 second long beep. Timer function automatically starts.


Timer:
After countdown has finished the timer starts automatically.
The central timing hand indicates the minutes with 1 step every 12 seconds. The hour/minutes counter sub-dial indicates the hours up to a maximum of 96.
Press the 4 o'clock button to see the timer seconds [display lasts up to a minute].
Press the 4 o'clock button to see the timer hours.
The timer has a maximum time of 96 hours [4 days] after which the hour/seconds sub-dial counter will stay at 0 and the central timing hand will stay at 12.


Start/Stop Timer:
Press the 2 o'clock button to stop the timer. You will hear 1 beep.
Press the 2 o'clock button to resume the timer. You will hear 2 beeps.


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Countdown reset:
Press the 2 o'clock button to stop the countdown. You will hear 1 beep.
Press the 4 o'clock button to reset.


Setting the Timer:
Press the 2 o'clock button to stop the timer. The hour/seconds counter sub-dial will show the elapsed hours and the central timing hand the elapsed minutes.
Press the 4 o'clock button to view the seconds elapsed on the hour/seconds counter sub-dial.
Press the 4 o'clock button to reset.


Resetting the Hands:
If the hands do not zero correctly, which might occur after a battery change or a violent shock, you can make adjustments by doing the following settings as long as the countdown is not in operation.
To correct the hour/seconds counter sub-dial, pull the crown out to position 2 and wait 1 second.
Press either the 2 or 4 o'clock button; the central timing hand will turn and stop [not necessarily at 12].
Press the 2 o'clock button to increment the hours/seconds counter sub-dial hand to position it at 60.
To correct the central timing hand, press the 4 o'clock button to increment the hand to the 12 position.
Return the crown to position 1.



If the battery had been replaced, the central timing hand defaults to the 10 minute position. If the battery had not been replaced, the central timing hand will return to the previously set position.
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I know how you feel... it is hell to get old. Have you tried looking at second hand stores for the old original Big Ben? I changed over to electronic digital alarms with battery backup, but I'm with you... it is not the same. It is a good thing that time becomes less critical to us as we age... except having more of it. Perhaps you can go to Westclox website and click on CONTACT, and send them a message yourself. Better in your own words than mine. http://www.alarmclocksonline.com/BigBens.htm May God richly bless you.
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I take it that the clock displayed with this problem if not a 22717 model. The one I have sighted is a digital clock. Generally, you need to hold down the "time" button and also press the "hours" and "mins" buttons at the same time to set the time. If this is not how your clock appears, please give me the button names and I can write a method of changing the time for you.

regards
Graeme
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