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Acer aspire 5920 series will display, when it gets to user welcome it will go off

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Ahimbisibwe Sam Tumwine

Ahimbisibwe Sam Tumwine

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If your Acer Aspire 5920 series laptop is turning off after reaching the user welcome screen, there are a few things you can try to resolve the issue:

  1. Check the battery: If the laptop is running on battery, try plugging it in to see if it runs without shutting down. If it does, then the battery may be the issue.
  2. Check for overheating: Overheating can cause the laptop to shut down to protect the components. Clean the air vents and make sure the laptop is on a hard, flat surface that allows for proper ventilation.
  3. Check for software issues: Try booting the laptop in Safe Mode and see if it runs without shutting down. If it does, then it could be a software issue. You can also try restoring the laptop to an earlier point using the System Restore feature.
  4. Check the hardware: If none of the above steps resolve the issue, it could be a hardware issue. You can try running a diagnostic test using the built-in Acer eRecovery Management tool to check the hardware components.
If the problem persists, you may need to contact Acer support for further assistance.

Posted on Jan 31, 2023

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