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Please check that you added the softener to the correct compartment of your washer. Also, please read or re-read the instructions for adding the fabric softener. Once you've done those 2 things, please run a test wash with clothes that you would not particular care about potentially staining. Thank you.
I have the exact same problem, Speed Queen washer, top loader. The machine still has some fabric softener in the cup, but the more irritating problem is the puddle of softener underneath the finished load. I had bought a SQ because they seemed old school and I thought it would mean problems would be simpler to repair.
Detergent formulation Make sure you're using high quality detergent that contains both sodium carbonate and aluminosilicates. They'll be listed on the ingredient list.
Amount of detergent The detergent amounts given on the usage label of the detergent box are for average water hardness (4-9 gpg). If your water is harder than average, or if your clothes are really dirty, you'll need to use slightly more detergent than what's recommended on the box. If you have really hard water, you may need to add a packaged water conditioner to each load, such as Calgon® or Spring Rain®.
If your water is softer than normal, you'll create too many suds, which will retain gookus. In this case, you'd use slightly less detergent than recommended on the box.
Cold water washing If you wash clothes in cold water only, the cold water should be in the range of 65-75F. If it's too cold for your hands to comfortably be in the water, it's too cold to activate the detergent.
Overloading After the washer is loaded with clothes and then filled with water, there needs to be enough head room in the tub for the clothes to swish around in. A properly loaded washer has clothes loosely placed in the tub up to the top row of holes.
Rinse-added fabric softener Some fabric softeners and detergents have a chemical reaction that can create white deposits (also called 'gookus') on the clothes. Try switching brands of fabric softeners or detergents or not using fabric softener at all for a couple of loads.
Sounds as tho there is an excess of fabric softener build up on the inside of the outter tub. Try Filling with Hot water and bleach and let set for an evening and then turn back on and e tcontinue washing thru cycle.
Apparently the residue is fatty buildup from fabric softener. Try filling it up with the warmest water possible and add some bicarb to dissolve it, then rinse a few times to get it out of the machine completely. Then use vinegar instead of softener for most washes, or dilute fabric softener with water 1:4 and occasionally rinse with bicarb. This works for me.
Dispenser wholes are probably clogged and all the softener is not dumping when it is supposed to!. Top loaders usually have a little cup like place to add the softener in the top of the agitator! Those the Manuel tells you to rinse with water occasionally!
If you can't figure it out, call service and get it done and over! You will feel better!!!
These guys are good
A&E Factory Service is nation wide!
1800-905-9505
They are open 7 days 24 hours to make appointments
Neil
A solution from the internet:
Make a boil wash (with no clothes and detergents) put into the powder drawer a cup of bicarbonate of soda. It should clean the machine and move out the bad smell.
Another:
I have a front loading machine also and am not willing to have to constantly clean out the machine; the soap and fabric softeners you use are building up between the inner and outer drums (and on the drum itself sometimes). Because the machines door is so tightly sealed (to prevent water leakage) the smell from this buildup is awful. I finally found the solution.
MAGGIE'S SOAP NUTS -- they are all natural (grow on trees) and will remove the grime from your drum and also clean your clothes (you won't even need fabric softener anymore). Stop using commercial detergents and fabric softeners and start using Maggie's Soap Nuts.
They are not very cheap but they work great --
I have found that making a liquid out of the soap nuts and storing it in a bottle works better than putting them in the sack cloth they come with (because front loaders do not agitate constantly like regular machines, the cloth bag sits on the clothes and sometimes leaves a stain -- the liquid will not leave a stain.
YOU WILL SOLVE YOUR PROBLEM AND HAVE SOFTER CLOTHES TO BOOT (without fabric softener so you save some money there). They are also better for septic tanks, the environment and your health!
I believe Whole Foods sells them and they are also on the internet at www.Maggiessoapnuts.com
Note: Also go to www.newstarget.com -- they are going to buy these in bulk to cut the cost in half but don't have them yet. You should be able to buy them there soon.
Note: Forgot to tell you to run some of this thru your machine with hot water before washing your clothing to clean out the buildup that is already in the machine.
A solution from the internet:
Make a boil wash (with no clothes and detergents) put in the powder's drawer a cup of bicarbonate of soda.
It should clean the machine and move out the bad smell.
Another:
I have a front loading machine also and am not willing to have to constantly clean out the machine -- the soap and fabric softeners you use are building up between the inner and outer drums (and on the drum itself sometimes). Because the machines door is so tightly sealed (to prevent water leakage) the smell from this buildup is awful. I finally found the solution.
MAGGIE'S SOAP NUTS -- they are all natural (grow on trees) and will remove the grime from your drum and also clean your clothes (you won't even need fabric softener anymore). Stop using commercial detergents and fabric softeners and start using Maggie's Soap Nuts.
They are not very cheap but they work great --
I have found that making a liquid out of the soap nuts and storing it in a bottle works better than putting them in the sack cloth they come with (because front loaders do not agitate constantly like regular machines, the cloth bag sits on the clothes and sometimes leaves a stain -- the liquid will not leave a stain.
YOU WILL SOLVE YOUR PROBLEM AND HAVE SOFTER CLOTHES TO BOOT (without fabric softener so you save some money there). They are also better for septic tanks, the environment and your health!
I believe Whole Foods sells them and they are also on the internet at www.Maggiessoapnuts.com
Note: Also go to www.newstarget.com -- they are going to buy these in bulk to cut the cost in half but don't have them yet. You should be able to buy them there soon.
Note: Forgot to tell you to run some of this thru your machine with hot water before washing your clothing to clean out the buildup that is already in the machine
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