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My telkom landline wireless phone .. suddenly can not make a call .. what can be wrong and how do I fix it ?

Posted by Inge Adendorff on


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Sandeep Mankar

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There are several possible reasons why your Telkom landline wireless phone is not making calls. Some possible causes include:

  • The phone's batteries may be low or dead, so the phone is not able to power on.
  • The phone may be out of range of the base station or the base station may be turned off or unplugged.
  • The phone may be malfunctioning and in need of repair or replacement.
To troubleshoot and fix the problem, you can try the following:
  • Replace the batteries in the phone to ensure that it has enough power to turn on and make calls.
  • Make sure the phone is within range of the base station and that the base station is turned on and properly plugged in.
  • Check to see if there is a dial tone when you pick up the phone, if not, the issue may be with the line or the provider's network.

Posted on Jan 20, 2023

Testimonial: "Thank you so much !!!"

  • Sandeep Mankar
    Sandeep Mankar Jan 20, 2023

    happy to help you buddy... hav a great day



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Related Questions:


Mine is a telkom landline

Hello, Alan -

What is the problem with your Telkom landline phone? You can choose Comment, here, and add more information so that I or another Fixya answer volunteer can provide information.

Best wishes.

My landline is off since 02 Feb 2019 no help from Telkom still waiting after reporting fault on 06 Feb 2019.How long does Telkom take to fix faults?landline (041)4817952

This is FIXYA, an internet service. It is not connected to Telkom , and does not have influence over Telkom in South Africa.

There are several ways to re-contact Telkom, since this is February 18, and you last reported to Telkom apparently on Feb. 2.

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we are not Telkom we have no Telkom in USA and is off topic.
ill move you. from computers to phones.

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Telkom Community Get involved Problem solved

The web page above in South Africa lists the following contact information:

Should you wish to speak to Telkom, there are a few options to suit your needs:
  • Log and Track a Fault online
  • Report a fault via SMS: SMS "SERVICE" and your landline number to 30591. (SMS at no charge.)
  • Contact on Social Media Channels
  • Chat to an Agent (an online chat with a Telkom representitive)
  • Call the Call Center
    • Mobile: 081180 (free from a Telkom Mobile phone)
    • Home: Sales - 10213 & Service - 10210 (free from a Telkom landline)
    • Business: Sales - 10213 & Service - 10217 (free from a Telkom landline)
  • Email
  • Find a Store

How do i change the voicemail on my landline and how do i retrieve messages on telkom landline.

Hello, Janine -

The voice mail and message service for your landline phone is provided by your landline service provider. If you did not receive a printed booklet directions for your landline phone service, I suggest you call your landline telephone service provider Customer Service number (Telkom) and ask for one.

From the Telkom web site, this looks like the number to call:

Best wishes
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