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No water coming out of hot water taps with a Bosch Water Wizard 10P?

Hi, I have a Bosch Water Wizard 10P. I filled my kitchen sink up this morning and had hot water. 10 mins later I go to run my shower and no water whatsoever came out from the hot water tap. I then checked every other hot water tap in the house and the same problem occured. I checked the hot water system and I can see no sign of any leaks. What do you think the problem may be?

Posted by Renee Ransom on

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Michael Sabo

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Do you live in a climate where the hot water line could have frozen? If your heater did freeze up, that could be very bad. This is because water actually expands when it freezes and can do a lot of damage to pipes and to the water heater itself. My other thought is possibly a clogged in line water filter. But typically a clogged water filter would make it run with reduced pressure rather than a complete shutdown all water flow.

Posted on Jan 20, 2023

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Open following link for Bosch troubleshooting resources:
http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html

Typical Bosch 10P manual shows temperature control illustration on Pg4, and includes low water temperatures on troubleshoot on Pg6
http://waterheatertimer.org/pdf/Bosch_10P-installation.pdf
Water flow rate too high, low gas pressure, faulty thermostat.

Two other things might be causing problem
Crossover:
http://waterheatertimer.org/Crossover.html
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http://waterheatertimer.org/Troubleshoot-Bosch-Tankless-water-heater.html

Before calling service technician, read manual for fault finding and possible solutions.
Read manual cover to cover, make sure tankless receives yearly maintenance as outline in manual.
http://waterheatertimer.org/pdf/Bosch_water-wizard.pdf
http://waterheatertimer.org/pdf/Bosch_13P_16P_In.pdf

Following links talk about keeping pilot lit, and describe location somewhat. Bosch water wizard has standing pilot light.
http://www.fixya.com/support/t2961646-water_wizard_10p_pilot_light_keeps_going
http://www.fixya.com/support/t2960079-bosh_water_wizard_10p_pilot_light_keeps
http://www.fixya.com/support/t6182021-bosch_10p_tankless_hot_water

1) The manual does not show diagrams you asked for.

2) Website that sells Bosch parts does not show parts for water wizard, nor does Bosch site for parts: Instruction manual says: replace pilot injector
http://www.boschhotwater.com/HelpfulResources/PurchaseParts/tabid/837/Default.aspx
http://www.houseneeds.com/shop/heatingproducts/waterheating/parts/bosch2400espartsbuy.asp#

3) Searching "pilot injector for Bosch Water wizard" turns up fixya questions which is generally bad news for do-it-yourselfer because it means information sources are through service technician.

4) As a general rule, tankless are not do-it-yourself repairs or installation because they are affected by so many internal and external factors, including air quality, air flow, venting, other gas appliances, gas pressure, gas supply, water pressure, water flow, plumbing problems, water quality, plus internal parts and including any combination of things listed above..
Replacement parts each come will disclaimer.

Add a comment with your experience so others with same-similar problem can benefit.
Send some photos so the internet can see the problem.
http://www.fixya.com/support/r6568559-post_photograph_fixya_questions_answers

Also take advantage of fixya expert assistance live.
For a price, expert works with you while you work on water heater or any do-it-yourself project.
Fixya is always less expensive than a service call.
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