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A regular DVD will not play on a BluRay player and a BluRay will not play on a regular DVD player. There are DVD/BluRay Combos available in both the DVD and the Player. You will need one of the correct combinations to play the DVD in question
Every blu ray or dvd player sold in the world comes as standard unlocked to play any disc from any region. On the fifth play of a disc the DVD or Bluray will become locked to that region. So if you play 5 USA dvd's on the player after the fifth disc has been played only US dvd's will be recognised by the player, Same applies to BLUrays. So if i were you i would be careful about what discs you are putting in the player. Otherwise you will be left with a bluray player that cannot be used in Australia. After that happens the only way to play other region discs would be to get the player unlocked. Another point to add , a blueray player has two lasers one to play bluray and another to play DVD's. Lasers can fail so you could be able to play DVD's but not Bluray or vice versa depending on which laser has failed.
It sounds like the bluray laser is worn out. Try cleaning the lens with a Blu-ray lens cleaner. If that dosen't help it might be the blu-ray laser it self. The laser is dead. If you are under warranty the call the manufacture for service. Shop around for current retail prices. Bluray players have gone down alot and it might be better to go ahead a buy a new player.