I have an Electrolux Fridgidaire FRX26HF9DS5, the freezer is not keeping things frozen. I can't get a service appt for 2 weeks so want to try to diagnose myself. Any insight? Thanks, Beth

Your freezer is what actually cools the refrigerator. The cool air enters from that spot on the top left of the freezer. Make sure that isn't blocked. It's sounds like the thermostat that controls the air flow from the freezer to the refrigerator isn't working or the air flow control device is stuck.

Either way if you can, unload and unplug the unit. This will do to things. First it will reset the circuits that control everything and secondly if the air flow control is frozen thawing out the refrigerator and freezer may free it up.

Not sure if u still need help but the first thing I would do is remove the grills on the front and back and vacuum out the fins on the condenser...dust and grime collects here and will cause the unit to overheat and not cool properly....sometimes an air compressor can be used or air in a can for the hard to reach places.
Tr this and see what happens...good luck

The fact it stopped freezing to the point that your food thawed is a definite problem you need to have inspected. But keep in my mind, you apparently have an intermittent issue, and if you give your refrigerator repair service technician as many details about what you noticed in regards to your temperatures as you can, he should be able to pinpoint your problem if he knows what he is doing.

Check the coils underneath the fridge. Carefully vacuum and brush the coils clean. Usually there is a condenser fan near the compressor and condenser and a evaporator fan in the freezer. Make sure they both are turning.

pulled off back panel on inside of freezer, to find it was a solid block of ice. thawed, and plugged back in... working properly

Without the specific refrigerator model, it's difficult to say but generally...

1. If the coils inside the freezer are frozen solid with ice, the air can't flow.
   Also, the air needs to flow from the freezer to the refrigerator, but can't because of the ice.
   
   Defrost the freezer completely, if it freezes up again, check #2 or #3.
   
2. The refrigerator control module or timer may be bad, and isn't telling the freezer to defrost at the regular interval.
   
   The control module/timer will have to be replaced.
   
3. The heater wire in the freezer may be burned out, and would have to be replaced.

A control module could be $35-$100, around $30 for a heater wire, plus labor.
I'm not an appliance repair technician, these are only estimates from previous experiences.

Best of luck,
-Greg-

some freezers will not freeze in the freezer department if you are low on freon. the motor cannot produce enough freon to keep your freezer frozen when it is to low, however, you might have the temperature up to high where it has locked up the motor and is sending out all that water underneath. i would check your pan under your refrigerator to see if it needs to be dumped and then replace it back.

You can try 2 things. Unplug it for about 2-3 minutes and then replug it. It should reset itself. You can silence the alarm or muffle it. Silencing it should be hard. Disconnect it from its source. You may want to find out why it is alarming constantly. Have you called Sears and asked them?

If the unit is less than 1 year old call Frigidaire factory service. In the mean time check in the back of the freezer or in air channels for frost build-up. It may indicate a defrost problem or air leak. still best to have factory tech check if in warranty.
J