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I plug my mini keyboard in. It lights up, then the light goes out and it doesn't work. Please help.

Flx 500 model

Posted by Janet Klinger on

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1 Answer

Michael Crain

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If your Flex 500 mini keyboard is lighting up when you plug it in, but then the light goes out and the keyboard does not work, there may be a problem with the keyboard itself or with the device it is connected to.
To troubleshoot this issue, you can try the following steps:

  1. Make sure the keyboard is properly connected to the device. If you are using a USB cable, ensure the cable is securely plugged in at both ends and not damaged.
  2. Check the device's settings to ensure it is configured to use the keyboard. You may need to enable the keyboard in the device's input settings or set it as the default keyboard.
  3. If the keyboard is still not working, try resetting it by disconnecting the power and then reconnecting it. This may clear any temporary glitches or errors that are preventing the keyboard from functioning.
  4. If the problem persists, you may need to contact Flex customer support for assistance. They will be able to provide you with more detailed troubleshooting steps and help you resolve the issue.

Posted on Dec 10, 2022

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