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Derek Gros Posted on Nov 30, 2022
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My VIZIO TV model V555-H1 that has horizontal and vertical lines on the screen. Now its stuck in service mode color test? How can I get it out of this color changing mode?

My VIZIO model V555-H1 has horizontal and vertical lines on the screen. Its been kinda flickering also. Seems with some research that this is most likely due to a problem with the T-CON board. Its also doing this with nothing connected to the tv except the power cord. Some of the things I tried was. -Did a soft and hard reboot on the Tv. -Updated to the latest firmware -Took the panel off the back and tried to check the ribbon cables for the T-con board. Made sure they were plugged back in tight and cleaned connections. None of this seemed to have fixed my problem. But now after doing that it seems my TV has gotten stuck in a (service mode color test). Its flashing red, blue, green, white, & black. I have tried to do a reboot several times with the remote and power button on the back of the tv. How can I get the Tv out of this service mode color test? And If I can get it back do you think its just the T-con board that I will need to order? Thanks, Derek

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vince

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  • Vizio Master 2,530 Answers
  • Posted on Dec 01, 2022
 vince
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Try a forced reboot...disconnect the power cord either from the back of the TV or its outlet, at your convenience. Then, press and hold the power button on the TV for 3-5 seconds. Finally, plug the cord back in and turn on the TV.

Best to you.

Testimonial: "Yes I tried that several times and no luck. Thanks"

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I have horizontal lines at the bottom of my television. You can still see through the lines but the are noticeable. Model is a Visio V585-H1.

Horizontal lines at the bottom of a television screen can indicate several potential issues. Here are a few possibilities to consider in relation to your Vizio V585-H1 model:
1. Signal Interference: If you have a cable or satellite TV service, the lines may be caused by signal interference. Try checking the connections between your cable/satellite box and the TV, ensuring they are secure and properly connected. If you have an antenna, adjusting its position or adding a signal amplifier may help improve the signal quality.
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4. Firmware Update: Check if there is a firmware update available for your Vizio TV model. Outdated firmware can sometimes cause display issues. Visit Vizio's support website and search for your specific model to find any available firmware updates and instructions on how to install them.
5. Hardware Defect: If the above steps do not resolve the issue, it's possible that there may be a hardware defect with the TV itself. In this case, it would be best to contact Vizio's customer support or seek assistance from a qualified technician who can diagnose and repair the problem.
Remember to consult the TV's user manual for specific troubleshooting steps and contact Vizio support for further assistance if needed.
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Just got this tv from friend. has no remote. screen is black. sound is good. when you push menu button, white line goes across horizontally the screen.

The horizontal line indicates the vertical deflection circuit is not working. Either the set is stuck in service mode for adjusting color (turns off vertical), or the deflection circuit has failed.

Some RCA TV sets have a "Service" switch in the back, down near the bottom of the set. Most of the newer sets use a combination of remote control and front panel buttons to get into service mode, and that can be turned off by unplugging the set and plugging it back in. Try looking for the mechanically operated service switch in the back first.
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