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Lowering the ring volume on the phone only decreases the sensitivity of the lifter, which generates the signal to the headset. The signal volume between the two is preset and cannot be adjusted.
You will need the Plantronics HL10 handset lifter in order to have the CS55 ring, indicating an incoming call. The HL10 also allows you to answer remotely on most phones and hang-up remotely.
This issue may be caused by the network and not a defective
headset. Changing your phone settings as listed below will in most cases
stop the frequent ringing/beeping in your headset while in standby
mode. You may want to check with your service provider before changing
the
settings listed below, as the following activity may cause additional
charges on your phone bill. If you can, remove and re-install the phone
battery. This should reboot the phone. Go into the MENU > SETTINGS
> ROAM.
Change roam setting to "ROAMING ONLY". Users will no longer get any
Bluetooth headset rings/beeps unless the phone is actually ringing for
an incoming call. This is a temporary work around since once the phone
is
turned off, the roaming setting above is reset. You will need to follow
these steps each time you turn on your phone.
Do you have a lifter installed? You won't hear beeps in the ear unless a lifter is installed. What type of phone system do you have this hooked up to? Make sure it's a standard ring you're using and not a funky one. The lifters tend to not recognize different sounding rings.
This is very poor service, I asked a question expecting to receive assistance as indicated by your ad, and now you ask me to pay for an answer?????.........
The earpiece will make 3 short beeps when a call is incoming. Also the phone will still ring if you are within distince to hear the ringer. Hope this helps! SM
Turn headset off.
Hold down the "phone" button on the headset.
Turn headset on.
Release "phone" button.
LED ring should be alternately flashing red/blue.
Voila.
Remote ring detection provides a low tone * triple beep in your
wireless headset when you receive an incoming call. This feature
requires a handset lifter accessory, such as the Plantronics HL1 or HL10. If you do have a handset lifter but do not hear the remote ring detection, please check the following:
Check the placement of the lifter. - Make sure the handset lifter positioned directly over the phone's speaker.
Try adjusting the phone's ringer volume. If the phone's ringer is too
quiet, it may not trigger the ring detection built into the lifter. Try
turning up the ringer volume of your phone.
Check the
ring tone of the phone. - If your phone's ring tone provides short
beeps or plays music, the lifter's microphone may not detect it. Try
switching your ring tone to a traditional ring or long beep.
Does the phone have different rings? - For example internal calls vs
external calls vs transferred calls. Does the phone ring the same for
each type of these calls. If so try changing so all calls use the same
tone.
Attach the optional "external ring detector"
cable. This cable plugs into the lifter and provides a small, black
microphone. It is included in the plastic bag of lifter accessories.
Mount the microphone near your telephone's speaker. Click here for more
details.
There are 2 versions of the Lifter accessory
- HL10 and HL1. The HL1 is a larger older version of the liter with a
more sensitive rind detector. Some phones will require the older
version of the lifter.
Please view the On Line Compatibility Guide to see if the older version (HL1) will be required for your phone.
*Please note the volume of notification beep in the headset cannot be altered, it will always be a low tone triple beep .
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