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Amazon fire stick is stuck on the logo page??

My fire stick I connected to the tv and stay stuck on the logo Amazon's page . What I can do to fixed? I already try leaving on for 24 hours nothing happens, what i can do ??and I try unplug and plug in again nothing happens either. What can do to make work??

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Roger R

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Hi,

please ensure that the firmware on your tv has been updated. You can also check that the internet is accessible through your tv by attempting to use other apps on the tv. Otherwise, you might consider power cycling your tv in order to help overcome the issue.

Thank you.

Posted on Nov 30, 2022

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