Saeco HD8772 Automatic Espresso Machine - New Grinder Empty Beans Error

The grinder is timing out and stops if the beans do not enter the grinder. This happens because:
1- The grinder outlet is clogged and fresh beans cannot pass through the burrs.
2- The grind setting is too fine and helping clogging in the grinding chamber or the ground coffee outlet.
3- Operator may have been using dark roast oily beans. Like it or not, the dark roast oily beans do not make stronger espresso. Please stop using such beans in fully automatic espresso machines.
4- The grinder has already made over 2000 grinds and the burrs are blunted and not grinding beans as needed.
To solve this malfunction, clean the grinder. Make sure the grinder outlet to the doser is cleaned. This outlet passage is about 2 inches or more. To clean it, lay the machine on its back (water tank side) to allow better view of cleaning the doser and the passage of coffee from the grinder to the doser. Use the link below to find instructions for cleaning the grinder and replace the burrs.
Gaggia Titanium and Plus Espresso machines parts and repairs Saeco...

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The Talea model is with a Ceramic grinder system. This can happen when the grinder outlet is clogged with coffee grounds. Fresh beans cannot enter the grinder as the outlet is clogged. Remember, the grinder in any machine is a grinder. It does not shovel the coffee grounds out and clean the outlet when it is clogged.
1- Check if the grind setting is too fine (powder like). If so change the setting to coarse. Fully automatic machines do not need fine grind. Keep the grind fineness like the table slat grain.
2- Check if the beans are dark roast and oily. Oily beans are a slow poison for any fully automatic machine. Change the beans to Non oily medium roast type.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edward_bbd2c7ff4ee1828a

Coffee grind is set too fine.

OK... Cleaned the grinder as you did and make sure the burrs are cleaned with a pin.
And make sure the beans dry.Donot keep in the fridge.

The grind might be set too fine.

You have to adjust the tension in the grinder.If too soft it will come up coffee beans empty.

Hi,

Make sure you not get any water in the grinder, if you got water in the grinder then you have to clean it.

You can try to set grinding to coarse and try to make 3 cup of coffee.

Your grinder needs cleaning- are you using oily beans and/or storing beans in refrig/freezer? Both are a problem for grinder. Also, grinder should not be set to "fine"- it will definitely cause clogging and the situation you point out.. After celaning grinder, will need to re-set it.

I had the same problem and Saeco recommended that I clean the grinder. Check this link for instructions.http://saecooutlet.com/instructions/Grinder%20Cleaning_Magics_Royals.pdf

in the self test does it flush the unit ? If not you have to prime the unit by allowing it to pump hot water through the frothing valve. Open the valve and the pump should pulse water out. After this the machine should indicate it is in the operating mode for coffee