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It's a classical error code, you can find all the error codes together with the troubleshooter within the manual under this article: Bosch Axxis Washer Manual
The best wat to remove the pump, is to disconnect the washer completely from the water supply, remove the drain hose from the stand pipe, unplug the washer, and tilt the washer backwards.
remove the lower plastic panel if there is one, and access the pump from underneath at the front.
Hope this helps.
Turn off the water supply to the washer, and disconnect the inlet hoses, remove the drain outlet hose and lay it down to drain any water in the hose.
Remove filter, and drain water off inside.
That should do it.
Hope this helps.
You can check the drain or the filter. You will have to pull it out of
the space it is now to access it. Items will get stuck in the drain
clogging it.
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