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Have model no. E2727B and it keeps saying other hand set not in us or not in range please help.

Have a att 2.4gh. dss no. E2727b. It keeps reading other hand set in use or not in range. Can't figure out how to reset. There is only one phone.

Posted by Clair Teague on


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Cleon Dsouza

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It sounds like you are experiencing some issues with your AT&T 2.4GHz DSS model E2727B cordless phone. Here are a few steps you can try to resolve the issue:

  1. Make sure that the phone is properly charged and that the battery is not dead. If the battery is low, try charging the phone for a while before attempting to use it again.
  2. Check to make sure that the phone is within range of the base unit. Cordless phones have a limited range, and if the phone is too far away from the base unit, it may display an error message indicating that the other handset is not in range.
  3. Check to make sure that the phone is not already in use. If the phone is in use, it may display an error message indicating that the other handset is in use.
  4. If none of these steps resolve the issue, you may want to try resetting the phone. To reset the phone, unplug the base unit from the wall outlet and remove the battery from the handset. Wait a few minutes, then reinsert the battery and plug the base unit back in. This should reset the phone and resolve any issues you may be experiencing.
I hope these steps help! If you continue to have issues, you may want to try contacting the manufacturer or your service provider for further assistance.

Posted on Dec 28, 2022


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