Samsung iDCS 28D Calls not going to VM after canceling a forward on no answer
I dialed 603 to forward on no answer. Then I dialed 600 to clear the forward. Now my calls are not going to my voice mail on no answer, they are just ringing back to the receptionist. I tried dialing 604 and entering my extension, but it will not accept my extension.
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Re:
It's possible that when you cleared the forward on no answer, the voicemail setting on your Samsung iDCS 28D was not properly restored. Here are some troubleshooting steps you can try:
Check your voicemail settings: Dial 604 and press the "Speaker" button. Enter your extension number and press the "Speaker" button again. The system should confirm that you have entered the correct extension number. If it does not accept your extension, try dialing from a different phone to make sure that your extension is still active.
Verify your call routing: Dial 601 and press the "Speaker" button. This will show you the current call routing for your extension. Verify that "No Answer" is set to go to your voicemail box. If it is not, you can change it by pressing the "Speaker" button and entering the appropriate code for voicemail (usually "72").
Restart the phone system: If the above steps do not work, try restarting the phone system. You can do this by unplugging the power cable from the phone system for a few seconds and then plugging it back in.
If none of these steps resolve the issue, you may need to contact your phone system administrator or IT support for further assistance.
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go to the website http://www.telecom.toshiba.com/ go to the call forward settings in the book turn off Call forward All and turn on Call Forward NA (No Answer) by default it should go to the VM system. If it does not figure out what you dial in the keypad when you want VM to answer.
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