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Samsung 2016 RF18HFENBWW ice maker won't stay off

Hello! We've had our refrigerator for several years now since 2016 and the ice maker, which is not hooked up, continues to turn on and off; making a loud chiming sound. Looking for ways to turn it off permanently.

Posted by John Puntel on

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1answer

When will there be a s sale on Samsung French door refrigerator

Hello;

My name is Peter. I am a retired field service refrigeration technician.

Sears has a "Friends and Family Night", twice a year. You need a ticket to get. Contact: "Sears Customer Service". Also, Holiday week ends.

You may want to consider a "Sears Outlet (Scratch & Dent) Store". You can save several hundred dollars and get a one year warrantee.

Both Samsung and LG have the highest repair rate.

Also stay away from bottom freezers and units that have either the icemaker or the ice bucket mounted on the door.

Consider: GE, Kenmore, Kitchen Aid, Amada.
0helpful
2answers

Refrigerator not cooling why

Hello;

My name is Peter. I am a retired field service refrigeration technician.

You have an older unit. Some parts are no longer available.


There are 3 possible component failures:


1.) Refrigerator Adaptive Defrost Control Board - This has the most probability for your problem.
25467327-2wop33oc00rzrbarpm5t54vf-3-0.jpg Substitution: 61005988 Cost $78.00
This is located in your fresh food section control housing. You must drop the control housing to access it.

2.) Defrost Heater - This component is located in your freezer section. You must remove the back wall to access the heater.
The back wall on your model has slots and screws that are both difficult to remove and more difficult to replace. Even harder is the string the wires up through the cooling coil without cutting your self on the razor sharp fins on the cooling coil.

25467327-2wop33oc00rzrbarpm5t54vf-3-2.jpg Substitution: 61006199 Cost: $48.00

3.) Refrigerator Evaporator Fan Motor - This too is behind the back freezer wall which is difficult to remove and re-install.
25467327-2wop33oc00rzrbarpm5t54vf-3-5.jpg Part #: 61005339 Cost: $106.00

Ok, what do we do?

A.) If you know someone who is above average mechanically inclined you may decide to replace the components.

B.) If I were still working for Sears Homes Services, I would leave you with a bill for about $450.00 or more.

Normally a refrigerator should last you 20-30 years.

Your unit is old. You are at the point that components have reached there life cycle. You repair this problem, then 6 month to a year another component is going to fail.

My I suggest; go into the internet and search for Sears Outlet Store (Scratch and Dent). You can save several hundred dollars and will get a one year warrantee.

Go simple. I have a 23 year old Kitchen Aide top freezer.

Stay away from Samsung and LG units unless you want trouble.

Stay away from bottom or drawer freezers. They are high maintenance.

Stay away from units that have either ice makers on the door or ice buckets on the door. When you open the freezer door, warm air from the room will cause block icing. Ice makers and ice buckets belong in the freezer.
1helpful
1answer

Frigidaire gallery side by side won't send water to ice maker tray, but will to water dispenser

Hello Jim czyryca - From what you are describing if the ice maker is not making ice but is dispensing water, sounds like the refrigerator has a frozen water line, faulty ice maker valve or bad component that sends power to the ice maker valve when needed. The ice maker cycles internally to call for water so I strongly suggest contacting a professional to move forward accurately to assist with the repairs.

0helpful
1answer

Frigidaire plhs3teesbe model won't make ice

Hello - If your ice maker has stopped producing ice completely, you can try to check the following:



1. It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.


2. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.


3. The ice maker fill tube may be blocked with ice. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts!


4. Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

0helpful
1answer

Frigidaire french door refrigerator not making ice

Hello jcwilson2929 - If your ice maker has stopped producing ice completely, you can check the following:

1. It may be turned off. Look for the wire along the right side of the ice maker that looks a bit like a coat hanger. If the wire is in the raised position, the ice maker is turned off. If so, try one of these: If your ice maker has a small red plastic lever, lower it to lower the wire. If there's no plastic lever, simply lower the wire. In either case, the ice maker should begin producing ice again.


2. Also make sure that the temperature is 8 degrees Fahrenheit or lower. If the freezer is too warm, the ice maker won't cycle properly.


3. When was the last time the filter was changed? Most side-by-side filters are recommended to be change approximately every 6-9 months depending on your water usage and frequency. The ice maker fill tube may be blocked with ice or have a clogged water filter. If so, melt the blockage using a hair dryer-but be careful to not melt any plastic parts!


4. Also replace the water shut-off valve or water-inlet valve, or both, if necessary. The ice maker head assembly may have broken parts. Look to see if the gears are broken. Check to see if the small plastic arms that rest against the ice rake are broken. If the ice maker head assembly is modular and you've found broken parts, you can just replace it.

0helpful
1answer

Samsung french door refrigerator ice maker no dispenser defroster leaking water into bottom and produce drawers

If it is a frost free unit the water collects in a well at the compressor , there is a heater element in the well that boils off the water , this is were the fault is.
0helpful
1answer

The ice maker is not working

There is a way of testing the ice maker.
Diagnostics for ice maker starts on page 27

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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