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On my image press C700, I have a message stating that the toner replacement cover is open, even though it is closed

It won't let me go any further in the setting process. How can I fix that? Thanks for helping

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Don A

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  • The Master
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My first thought is that the cartridge is not seated, making contact. If the problem is more serious, your C700 printer support may have to be contacted. Here is the toner replacement guide: https://downloads.canon.com/cpr/pdf/Manuals/c800Srs_eManual/iPR_C800_Manual_enu/contents/1T0002963748.html#mtc_016_01_h1_1

This is the guide for both the C700 and C800. Below offers a link to support.

https://ciis.canon.com/internet/portal/us/home/products/details/production-printing/color-sheetfed-digital-presses/canon-imagepress-c800-c700

Posted on Dec 01, 2022

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How can I get "Replace Toner Cartridge message to go away?

Pressing the Clear/Back button when front cover is opened. press the arrow down key to show the appropriate toner, then press 1 to reset the bias, close front cover.








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Fix-ya

If you have replaced the toner cartridge but it is still displaying "low toner: Try the following:
Open the front cover of the machine and turn off the power
Hold down the "Go" button and power the machine back on, while holding down the button.
All the lights should light up, when they do release the button.
Press the "Go" button once and the lights will go out.
Press the "Go" button once or twice till the Toner/Drum/Paper lights are on again.
Now tap the "Go" button 6 time and all the lights should go out.
Close the cover and turn the machine off and then on again.
OR
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The machine should indicate "toner empty".
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Toner light keeps flashing and printer won't print - even though it has a brand new cartridge.

Please try the following steps.
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Or

  1. Open the top cover.
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