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Dell C1760NW colour laser printer operator panel fault

I've set up my Dell C1760NW printer after storing it for some time. It prints, but the LCD operator panel is not displaying correctly. It misses pixels from words, but it seems to be random depending on the words, rather than a whole row or sector. Support is limited but I've updated the drivers - no change. Could it be a loose connection to the display? Is there a fix?

Posted by Stewart Thompson on

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Fredrick Ojure

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A Dell C1760NW color laser printer operator panel fault could be caused by several issues. Here are a few steps you can try to resolve the issue:

  1. Check the cables: Make sure that all the cables are securely connected to the printer and that there are no loose connections.
  2. Power cycle the printer: Turn off the printer and unplug it from the power source. Wait for a few minutes and then plug it back in and turn it on again.
  3. Check the settings: Make sure that the printer settings are configured correctly. Check the printer manual for instructions on how to adjust the settings.
  4. Update the firmware: Make sure that the printer firmware is up to date. Outdated firmware can cause issues with the operator panel. You can check for updates on the Dell support website or by using the Dell Printer Hub software.
  5. Check the operator panel cable: Check the operator panel cable, it could be loose or disconnected, make sure it's properly connected.
  6. Check the operator panel: If the operator panel is damaged, it will need to be replaced. Contact Dell support for assistance in obtaining a replacement operator panel.
  7. Contact Dell support: If none of the above steps work, contact Dell support for further assistance. They will be able to help you troubleshoot and diagnose the issue with your Dell C1760NW color laser printer operator panel.

Posted on Jan 13, 2023

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