I've set up my Dell C1760NW printer after storing it for some time. It prints, but the LCD operator panel is not displaying correctly. It misses pixels from words, but it seems to be random depending on the words, rather than a whole row or sector.
Support is limited but I've updated the drivers - no change.
Could it be a loose connection to the display?
Is there a fix?
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A Dell C1760NW color laser printer operator panel fault could be caused by several issues. Here are a few steps you can try to resolve the issue:
Check the cables: Make sure that all the cables are securely connected to the printer and that there are no loose connections.
Power cycle the printer: Turn off the printer and unplug it from the power source. Wait for a few minutes and then plug it back in and turn it on again.
Check the settings: Make sure that the printer settings are configured correctly. Check the printer manual for instructions on how to adjust the settings.
Update the firmware: Make sure that the printer firmware is up to date. Outdated firmware can cause issues with the operator panel. You can check for updates on the Dell support website or by using the Dell Printer Hub software.
Check the operator panel cable: Check the operator panel cable, it could be loose or disconnected, make sure it's properly connected.
Check the operator panel: If the operator panel is damaged, it will need to be replaced. Contact Dell support for assistance in obtaining a replacement operator panel.
Contact Dell support: If none of the above steps work, contact Dell support for further assistance. They will be able to help you troubleshoot and diagnose the issue with your Dell C1760NW color laser printer operator panel.
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It is an error code that is a common technical error that manifests due to poor quality prints and smudged color. It generally indicates that the printer firmware is outdated or the CTD sensor is not clean.Jan 27, 2021
I just chatted with Dell support about this since I have the same problem of the grinding noise on my C1760NW Dell printer. I have it plugged into an APC backup battery which acts like surge protector (unless power goes out then battery kicks in). He said the printer needs more power and that surge protectors and battery backups are not good for this printer since they restrict the power which sends less power to the motor and fuser than what it was designed for. So with less power from the APC backup/surge protector, the motor moves very slow and may not fuser the toner to the page correctly and can cause permanent damage over time. So I plugged into the wall directly instead and the grinding noise went away immediately even when printing 10-15 pages right after plugging into wall, but then the noise came back when I printed a bigger job. So for now I'm letting it cool down for a couple hours and crossing my fingers that the damage is not permanent. So... answer is plug it into the wall directly for maximum power and hope that your printer is not permanently damaged. By the well, Dell support chat was awesome.
1. Developer Motor (part number YD415) is probably what's failing. You can go to diags by holding the Up and Down arrows while powering on. Scroll to IOT diags, the select Digital Outputs, select test DO-19. You can open the covers and remove the Image Drum, allowing you to watch the Developer Motor's 4 gear clusters. If any stall, or work noisily, then you've found the problem.
2.Developers might be failing. (M6090 Magenta, G6593 Cyan, H6682 Yellow) If you've been using 3rd party toners, or had single color ghosting, then this is possible. However, the often don't all fail together.
3.Toner Dispenser ( TF123) drives the toner out of the toner cartridges. Again, only one usually fail at a time.
4.It may be a set-up issue. Perhaps somehow, color is disabled in the document or on the printer. Except that you've already mentioned that test pages also fail.
Try going to printer settings either via 'file' 'print' or 'start' 'control panel' 'printers' some printers have settings colour - text - photo - gray scale - chrome - negative etc Click on the one you need & 'save' Alternatively, if the print has some colour but lacks others you may be out of ink/toner of the missing colour[s]