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some labels are hard to calibrate, nee to calibrate the sensors with manual calibration.
1} go to the MEDIA AND RIBBON CALIBRATION,
2}take 2 or 3 labels from the base paber, load the way to the based paper stay unther the sensors, 3}close printhead.
4} press ok.
5} Move the ribbon out from sensors and close the printhead.
6) press ok
7) wen printer ask RELOAD ALL, load the labels correcly and the ribbon, close the printhead and the top door, and press ok. The printer run the calibration it self.
wen finish, saved (press setub twice) and test.
The ribbon / label combination usually doesn't have anything to do with print position of the fields on the label. Is the quality/durability of the print that you are seeing on the new labels the same as before ? With a glossier stock print quality should actually be better. This will at least tell you that the ribbon is correct for the new label stock. Is the new label a different size than previous labels ? That could account for the fields not printing in the correct position if the printer is not calibrating correctly on the new size.
Not sure if this will help but may give some ideas...
Two possiblities: 1. the darkness is not high enough for the ribbon/label combination. 2. the ribbon is on backwards. if the ribbon is on backwards, you will still see an impression on the ribbon but not on the label. This means all the ink transferred to the printhead which should then be cleaned.
The ink side of the ribbon needs to face down to the label to print so the easiest way to make sure which side has the ink is to use a label or piece of tape and touch it to the ribbon. If no ink comes up in the adhesive then that is the wrong side.
After many efforts I have found that in the new PX6i models, the "transfer ribbon mechanism" (the wheel that is responsible for making the ribbon roll) appears to be defective. What happens is that when rolling back in order to keep the ribbon stretched, instead of stopping at the fixed point, it continues to roll back a bit. After a few prints, this causes an "out of ribbon" error. The solution: replace this part with a VALID part (a new one). Good luck!
I hope this information will help. If you have the manual, can you check and make sure that the ribbon is threaded through the right path. If it's not, there won't be enough tension on the ribbon and the ribbon will get sloppy as you use it. If my information was helpful, please rate it. Thanks for using FixYa.com
Make sure the ribbon sensor is in the proper position and that there is nothing covering it, like a piece of label that came off and got stuck to the sensor. Here is a picture of where the sensor is located. Did you make sure you put the ribbon sensor plate back in? If not you will get this message.
Make sure the Print Method is correctly set! Although I exclusively use Thermal-Transfer (ribbon is loaded along with label stock) my 140xIII had Print Method set to Direct-Thermal and printed labels just fine. The only problem I could see was that the Ribbon In warning would not go away. After changing the Print Method the warning went away and printing continues as before
Had the same problem with a ZM400. As stated in the User manual (can be downloaded http://www.zebra.com/id/zebra/na/en/index/resource_library/manuals.results.html?FRRBarcodePrinters=6882), warning "Ribbon in" is usually caused by the wrong printing method (thermal direct instead of thermal transfer [which should be selected for ribbbons]). My error disappeared after choosing "thermal transfer" directly on the printer. For network printers this needs to be set by an admin in the network settings for the the printer to solve the problem permanently.