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sleep smuggler Posted on Sep 29, 2022
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My KONKA 49 inch TV screen is blank but the t.v indicator is on. Does this need a software update? Which website would I be able to download the software for konka products?

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ADMIN Andrew

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  • Konka Master 68,300 Answers
  • Posted on Sep 29, 2022
ADMIN Andrew
Konka Master
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Joined: Nov 14, 2009

No it won't be a software issue. If it worked before, it should work the next day without needing software. It has failed and needs repairing.

This is typical of reviews

Is Konka a good TV brand?
TV is complete garbage with no product support or updates of any kind, even security updates after over almost 2 years, had an issue with the TV and was unable to even get support from Konka, I'd advise to avoid this brand at all costs, looked great to start, but after having it for a while and seeing issues with the ...

Customer reviews: Konka 75-Inch Class U5 Series 4K Ultra HD Smart ...

Blank screen issues


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Harwa 32 Inch Led Television. How do I update my software on my Harwa 32 inch as my apps show it needs an update.

To update the software on your Harwa 32-inch TV, follow these steps:

Check Other Solutions First:

Before proceeding with a firmware update, ensure that you've tried other troubleshooting solutions. Sometimes issues can be resolved without updating the firmware.

Gather Necessary Items: You'll need the following:
A computer with an available USB port.
A high-speed internet connection.
A USB flash drive.

Find Your TV Model Information:
On your TV, navigate to the Help menu and select System Info.
Write down your TV's model, revision, and firmware information.

Download the Firmware Update:
On your computer, visit the Insignia Products website at
Click on Support & Service.
Enter either NS-19D220NA16 or NS-19D220MX16 in the search box under Manual, Firmware, Drivers & Product Information.

Follow the Firmware Installation Guide:
Download the firmware update from the Insignia website.
Copy the firmware file to a USB flash drive.

Install the Update on Your TV:
Plug the USB flash drive into the USB port on the side of your TV.
Press the MENU button on your remote.
Navigate to HELP and press ENTER.
Highlight Update Firmware and press ENTER.
Confirm that you want to update the TV firmware by selecting OK.
Your TV will display a status screen while installing the update. Do not turn off your TV during this process.
Once the update is complete, unplug the USB flash drive and press ENTER.
Your TV will turn off and then back on to finalize the update.

Rescan for Channels (if needed): If your channel list has been deleted, you'll need to scan for channels again. Refer to your TV's manual for instructions on how to do this.


If you encounter a message saying the firmware file is incorrect, ensure you've downloaded the correct file for your specific model.
If the update fails or your TV screen remains blank with a blinking red then blue power LED, turn off your TV, turn it back on, and run the upgrade again.

My konka tv android is touchscreen but it won't work. I touch it many times but still didn't work.

There are a few potential reasons why the touchscreen on your Konka TV Android device might not be working properly. Here are a few things you can try to troubleshoot the issue:
  1. Restart the device: Sometimes, a simple restart can fix issues with the touchscreen. To do this, turn off the device and then turn it back on again.
  2. Check for updates: Make sure that you have the latest software updates installed on your device. Updating the software can sometimes fix issues with the touchscreen.
  3. Clean the screen: Dust and dirt can build up on the touchscreen and interfere with its operation. Try cleaning the screen with a soft, dry cloth to remove any debris.
  4. Check for hardware issues: If the touchscreen still isn't working after trying the above steps, there may be a hardware issue. In this case, you may need to have the device inspected by a technician or bring it to a service center for repair.
If you are still experiencing issues with the touchscreen on your Konka TV Android device after trying these steps, you may want to contact the manufacturer or a qualified technician for further assistance.

Hey, my konka UDE49HR314ANTS tv can't access google applications neither the home part.I can watch normal tv channels but nothing with the internet. what could be the issue

It is a TV and not any kind of PC>
Konka 49"-Ultra HD 4K Smart LED TV -UDE49HR314ANTS 3840*2160P Android television-Black/
smart OLED TV. SOLD IN KENYA? Africa?
what does normal TV mean, HDTV antenna or cable box,?
is wifi dead at home to TV or wired Ethernet? to TV to router.
Not told are all internet PLAYER APPS dead on the smart screen?
if internet is dead on the TV just post that/.
to use streaming TV one needs internet connections;
like Tubi or Netflix or HULU or VUDO or 100s of others. youtube?
what this this google thing?

google applications???? name one?
in the TV click settings and nework
is that all good>? connections.?

My TV Konka LED TV KDL55XS712AN is not starting and saying: LOADING...

Corrupted firmware. A firmware update is necessary. If you wish to get some details; check the site linked here. Pull up older posts.
Firmware (Software) update procedure of many popular brand TVs and other devices are given in detail.

Konka 19 inch flat screen tv keeps turning off and on by itself for no reason starting to really brass me off.

this indicates a faulty circuit component overheating
take it to a tv shop for a proper diagnosis and quote

I have a 50 inch LG plasma it keeps sticking on a channel and i have to turn it off and then turn it back on to change channel it also gets stuck between channels giving a blank screen

This sounds like a software problem. Have you tried updating the software for this TV. You can download from Internet, save it to a flash drive then plug in to TV. And update.
Hope this helps..

Black square on screen of 19 inch TV

Check your closed-caption settings and be sure they are turned off. If captioning is set for text mode you can have this trouble. The TV blanks out a part of the screen for the text it never gets to display. Once captioning is shut off (or set for normal caption mode if you want to use it) the black box will be gone.
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