- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
My unit would display e001 and e003 errors. Cleaning the filter and replacing the ceramic ozone plate did not fix it. Ended up taking the board out and inspecting it. Three capacitors were bad. After replacing, the system is working again.
If the light goes out, it is time to replace the bulb AND the bulb starter. They need to be replaced every two years. Beyond that, they are an expensive night light. If you need to order one, call (336) 499-2505. Also ask for supplemental cleaning instructions since the original instructions are incomplete.
Fresh Air purifiers are noted for two weak points. The display circuit board and the main circuit board. Call (336) 499-2505 and they will help you work through the problem. They give away information.
Assuming that the unit was working fine before you cleaned it. Did you remove the back lower panel while cleaning it? It the panel that holds the electrical socket and fuse. If you did, check to see if the electrical connector is seated to the main board. Also check if the keyboard connector (the one that looks like a telephone jack) is plugged into the main board. Also, check if you model has a switch on the back that it is set to the on position. And press the power switch on the front keypad to see if that make the unit work. That all I can think that might have gone wrong.
How well did you clean it, there are 2 connections to the lcd screen up front maybe one of those became unpugged. You have to be careful cleaning around the circuit boards because body static can ruin a circuit board. Its possible that happened . I had a problem with a lcd screen going bad and the unit would not come on and just stay lit like your describing. I replaced the screen and it was fine.
Sounds like the same problem I had with mine. I had to call and get an RMA number and they replaced the key pad, lcd display, and main board. This repair was covered under warranty. (Under 3 years old) They had it repaired and returned in about a week.
When that message appears the plate does not make good contact with the two contact points. You can use rubbing alcohol and a q-tip to clean the points. After 1-2 years it is also advisable to change the purifier plate. Plates are about $15 and can be purchased at EcoQuest.com
If the plate is dirty (and this can unnoticeable grime-grease) clean the plate with 1 part clear ammonia and 1 part water. An old tooth brush works great.