The only thing coming on is the blue ring the screen is not being turned on at all.
Recovery for the Sansa View is described on the Sandisk site in 3 steps:
1. Reset the device:
http://kb.sandisk.com/app/answers/detail/a_id/188
The reset is meant for switching the player off completely, before going to the recovery mode.
2. Force recovery mode:
http://kb.sandisk.com/app/answers/detail/a_id/197
Recovery mode is meant for recognizing the player on the computer and making backups of files from player to the computer, before clearing the device while updating it to the latest firmware.
3. Update to the latest firmware:
http://kb.sandisk.com/app/answers/detail/a_id/304
Updating the firmware is meant for completely erasing the players' drive and putting new software on it back again.
As you follow the instructions of the last step you'll require the "Sansa Firmware Updater".
It can be downloaded with the next link:
http://kb.sandisk.com/app/answers/detail/a_id/156
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