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Jeanne - Did you remove the burner to clean? If not. you weren't able to clean the Venturi Valve, which is part of the burner. Spiders love to get in the Venturi Valve & build a nest. When that happens it stops the gas to that burner. I suspect, that may be the problem. The Venturi Valve, is part of the burner (the open end part) that's closest to you, when you face the front of the grill. It will look like 2 slots (one on each side) cut out of the burner tube, where it fits over the burner orifice. But, you can't see it, without removing the burner. An old tooth brush works well to clean it.
Hope this helped you to solve the problem. Please let me know and Happy Grilling!!
You might have air block. When turning off the grill, leave one burner on and shut the tank valve.
When grill cools, close the remaining valve. When restarting the grill, open the tank valve, then the start burner, then the igniter. When first burner is going, open remaining two valves to preheat the grill.
Try looking for webs back to where the burner tube meets the valve.
Otherwise you need to remove burner tube to access back of valve to clean with a torch tip cleaner or compressed air, (remember to disconnect grill from gas source first) inside valve orifice. Usually the back of valve can be removed with a wrench.
Worst case you always get a new valve off internet if you can't resolve the plug.
Hope this helps, good luck.
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